Sandvik Mining 
Service Centre Manager – Rock Tools – Kewdale, WA 

About the opportunity 

As Service Centre Manager, you’ll be responsible for the end-to-end operation of the service centre – from production and workflow scheduling to team leadership and customer engagement. You’ll lead a skilled team to ensure that jobs are delivered safely on time, and to the highest standard. You’ll also work closely with internal teams and customers, bringing your commercial awareness and technical know-how to every interaction. 

This role is primarily based in both office and workshop environments, with occasional travel as required. Flexibility is essential, as the position supports operational needs across diverse locations and evolving customer requirements. 

Key Responsibilities:  

Lead day-to-day workshop operations, ensuring production targets, quality, and safety standards are met. 

Manage team performance, development, and training aligned with the Sandvik Leadership Model. 

Oversee job scheduling, resource allocation, inventory control, and equipment maintenance. 

Drive continuous improvement and cost efficiency across operations. 

Build strong customer relationships through proactive communication and service delivery. 

Coordinate cross-functionally with engineering, sales, logistics, and customer support teams. 

Monitor workshop KPIs, reporting operational risks, opportunities, and improvements to senior stakeholders. 

 
About you  

Essential: 

Trade qualification (mechanical, electrical, or similar). 

Proven experience managing workshop operations in heavy industry, mining, or equipment maintenance. 

Strong communication, leadership, and organisational skills. 

Proficient in Microsoft Project, Excel, and planning tools. 

Customer-focused mindset with the ability to understand and support operational needs. 

A passion for safety and a proactive approach to risk management and compliance. 

Desirable: 

Qualifications in leadership, business, or project management. 

Familiarity with ERP systems (e.g., Maximo). 

Ongoing professional development in safety, compliance, or customer service. 

Agencies need not apply. 
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical. 

What we offer 

Generous Superannuation contributions, above the industry standard. 

Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program. 

Employee Referral program, earning up to $5,000 per successful referral 

Short term Incentive Bonus to realize your achievements and dedication to the company’s goals.  

Company-funded paid parental leave, with superannuation contributions during the leave period. 

Extensive training opportunities, from internal programs to contributions towards external studies. 

Sandvik Wellness Program to support and enhance your health and wellbeing. 

Ongoing development, opportunities with extensive internal and external training opportunities. 

Flexible working arrangements, work from the comfort of your own home up 40% of the work week with flexible start and finish times 

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website where we are listed in the top 101 endorsed employers for 5 years running. 

Who we are  

Sandvik Mining and Rock Solutions is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, and technical solutions tailored to the mining and infrastructure industries. As a business area within the Sandvik group, we are proud to be part of the 41,000 employees spread across more than 170 countries globally.   

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions and 90% circularity by 2030. 

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people. 

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.  

How to apply  
Click ‘Quick Apply’ on Seek or head to our careers page https://www.home.sandvik/en/careers/job-search/  
 

For further information about the role please reach out to Talent Acquisition Specialist – Zelda Fowkes, zelda.fowkes@sandvik.com.  
 

Applications close: 15 August 2025, or prior if ideal candidate selected.