Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role. Responsibilities Shift: 1st Shift Pay: £ 12.71 MSA Safety Yate Service Center is now hiring for a Service Operative. This role will be counted on for a variety of functions and will be crossed trained in multiple areas to perform the following tasks: Prepare garments for washing and starting the paperwork trail the entire process. Create/find batch to record washing around the service center and inspection details on SAP. Read the customer information on any incoming laundry paperwork from station to be aware of any special instructions or notes. Load relevant wash detail, perform full inspection of all garments/items to identify needed repairs, condition code, and record wash information into SAP and Prima. Tag any repairs found and produce a repair ticket. Separate repairs from non-repairs keeping them separated. Add an inspection tag, initialing and dating once you are having to sign off as a fit for purpose, condition code and complete garments without repairs. Add repair garments to the trolley awaiting move to sewing area. Separate pool stock and leavers kit into the tubs. Print tickets (correct color for day) for the garments and clip to paperwork. Prepare crate with 12 garments and matching paperwork. Ensure that daily gloves are washed in the domestic machine. Correct processing of clean kit. Be aware of the day’s priorities given by your supervisor . Understanding the 7-day turnaround process goal and the day order of work. Always escalate issues that prevent you from achieving the 7-day turnaround goal to a supervisor. Be prepared to move sections and complete other work when needed, that you have been trained on to increase productivity or efficiency. Working alongside your other service colleagues, so that collectively the laundry is returned back to brigades within the agreed 7-day turnaround objective. Responsible for returning the clean, repaired, launder kit bagged back to the customer at the specific location or station. Ensuring correct bagging of clean kit is accurate. Fold and pack garments correctly to meet presentation standards & brigade requirements. Audit and double check garments/ tickets/ repairs before packing. Be aware of day order and brigade days. Liaise with Drivers when needed. May perform warehouse picking and packing. Take part in a weekly housekeeping check /tidy up/ and cleaning exercise in your work area. Ensure desks are clutter free and clean. Ensure all equipment used is according to the training given and the specific requirements of the machines being used. Complete “Near Hits” for all unsafe acts, resolving if you can, and escalate to the supervisor. Qualifications Requirements: Ability to work unusual hours. Strong attention to detail and accuracy skills Good judgement and decision-making skills. Ensuring paperwork trail and opening batches within the system are accurate. Manual handling of laundry bags. Ability to work under pressure and act with good judgement skills understanding order of priority. Strong communication skills to work with the team. Act as a role model Proficient use of computer and mouse. Read, write and speak proficiently in English. Sit, Stand, Reach, Bend, Walk, Kneel, Stoop, Lift up to 13.6 lbs. Perform repetitive tasks with minimal supervision and sustain attention. Meet deadlines. Work in extreme heat or cold along with dust/fumes/gases and with moderate noise levels. Wear required PPE such as facemasks, sleeves, gloves, eye protection.