About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Nestled in Koh Samui's breathtaking coastline, Four Seasons Resort Koh Samui is an oasis of elegance and serenity amidst the azure waters of the Gulf of Thailand. Spanning 42 acres of lush landscapes with tranquil lagoons and cascading waterfalls, the resort exudes a sense of profound connection to the island's maritime charm. The resort boasts 70 sumptuously designed Villas and Residences that encapsulate the essence of traditional Thai elegance. Drawing inspiration from the time-honored Southern Thai architecture, the accommodations seamlessly blend intricate local craftsmanship with contemporary comforts. Each abode offers unparalleled views of the expansive sea and the surrounding coconut groves, ensuring guests are immersed in nature's embrace. Four Seasons Resort Koh Samui, where the essence of Thai luxury meets the whispers of the ocean, promises an experience that is both timeless and enchanting.Server-KOH Thai Kitchen & Bar
About the role:
The Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Server position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Servers anticipate and service guests needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.
The position reports to the Restaurant Manager.
What you will do:
Provide an enjoyable expertly served food and beverage to Four Seasons standards of excellence for quality, professionalism and friendlinessAnticipate guest needs and satisfaction; offer suggestions, and respond urgently and appropriately to guest concerns and requests. Establish and follow up on core standard, sequence of service and service procedureServe and clear food and beverage items in an unobtrusive and professional mannerComplete opening and closing side work as assigned and has all tables set according to standardPresent menus and explanations for all menu items as well as specials of the day, including describe, alternative special cuisineCommunicate guest orders including any special needs or requests to the kitchen using the Resort’s point-of-sales system; coordinate food timingsCheck completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food qualityProperly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary mealsBreakdown, clean and set-up of tables, buffets, and food stationsMaintain hygiene and cleanliness of workplace in line with PWT food safety standardsSupport the team in promotional calendar activities and events related to your outlet in order to upsellWork harmoniously and professionally with co-workers and supervisorsWhat you bring:
Must have existing work authorization to work in the country of ThailandProficient in English communicationExcellent personal presentation and interpersonal skillsConfident outgoing personality and a can-do approach to any requestHigh level of wine and food knowledgeWorking knowledge of the Micros system is essentialWhat we offer:
Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and ResortComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSchedule & Hours:
This is a full-time positionThe working hours will primarily be early morning, days, during weekdays and weekends including split shifts.