Reporting to the Editor of Organic Search, this team collaborates with SEO and editorial colleagues, as well as various partners, to optimize articles and manage multi-platform projects. The team emphasizes the creation of customer-centric content that provides fresh insights and drives consistent business results.
As a Search Engine Optimization Copywriter on our content production team, you'll have an opportunity to flex your research, writing and editing skills while helping consumers improve their financial savvy. Reporting to the Editor of Organic Search, your primary mission will be to help build out a best-in-class library of accessible financial content that promotes engagement, establishes authority and helps readers better understand the often tricky and complex world of money, credit and finance. You will be at the center of a fast-paced team, working closely with Search Engine Optimization and editorial colleagues to optimize articles while liaising regularly with a wide range of partners, including those who represent lines of business, compliance and legal. Along the way, you'll have ample opportunity to demonstrate multi-platform project management skills and an ability to create customer-centric content that unlocks fresh insights and delivers consistent business results.
Job responsibilities:
Research, write and edit an assortment of consumer-friendly SEO articles for Chase lines of business that include credit card, consumer banking, auto lending, home lendingRespond to a steady stream of edits in a timely basis and demonstrate an everyday mastery of detailBe able to effectively liaise with subject matter experts (SMEs), compliance and legal teams and help shepherd articles toward approval and publicationCompose clearly defined creative briefs that succinctly synopsize topics with the assistance of AIDraft engaging, SEO-friendly articles at a consistent pace that allows the content team to meet monthly KPIs and annual OKRsManage a pipeline of live articles that are due for annual recertification, ensuring the content is fresh and up-to-dateBe able to hop in and out of platforms and applications at a moment's notice, drafting articles one moment, exploring specific metrics the nextRepresent the SEO content team on calls with applicable stakeholders and partners
Required qualifications, capabilities and skills:
5+ years of verifiable work experience writing about financial services, pharmaceuticals, healthcare, or insurance with a selection of professional writing samples for us to evaluateProven project management skills that show your ability to maintain multiple assignments at once, while completing all required steps in a fast-paced production workflowExhibit a firm grasp of SEO best practices and how they factor into quality contentAbility to liaise with a wide range of partners-in person, via Zoom and through email and messaging servicesA proven ability to adapt to and learn new tech platforms and new workflow processesDemonstrated ability to juggle multiple projects at once, hit deadlines and deliver toward clearly defined expectationsA high comfort level with multi-tasking and managing your time efficiently
Preferred qualifications, capabilities and skills:
Possess excellent verbal/written communication skills and attention to detailExperience having your work reviewed by multiple stakeholders/review partners-bonus if you have proven experience with compliance departmentsDemonstrate proficiency with Adobe Workfront as a project management and reporting toolUnderstand how to leverage Artificial Intelligence, including ChatGPT/Open AIHave knowledge of credit card features, auto lending, consumer banking, and home lending