#Li-Hybrid
The Role\: Senior Virtual Service Sales Representative
We are looking for an experienced Inside Service Sales Representative to help us
unlock further commercial value for our business.
What will you do?
The mission of the Field Services Inside Service Sales Representative is to maximize
services revenue by establishing, building and nurturing relationships with assigned
portfolio of Proximity Accounts. he/she can be responsible to manage by delegation
from outside sales services some tasks related to Strategic and Targeted Accounts.
Essential Responsibilities\:
Build and manage FS Opportunity Pipeline
o Analyze & qualify opportunities in BFO
o Meet daily goal for outbound sales calls to support existing customer base and
identify and pursue new opportunities with existing accounts.
o Take inbound calls and e-mails to support existing customer base and foster
new points of contact and potential accounts thanks to marketing & sales
campaign, FSR leads and CCC/other sales leads
o Develop cross-selling between Line of Businesses service offer
o Transfer new product sales opportunities to Account Managers from the BUs
or Inside Sales from the country
o Quote and close the deal for standard services offer
o Coordinate with all the FS teams and product teams if needed, to satisfy service
opportunities
Internal
o Keep up to date the data of Installed Base of the customers
o Document all records of customer history in BFO.
o Respond on-time and on-quality to On-demand requests from the customers
Main interactions\:
Customers, FS Operational Marketing, CCC, Outside services sales, Order
Management, FS Operation
Key Success Factors\:
Close collaboration with Outside Services Sales for complex on-demand sales
Reactivity on FSR and CCC opportunity generation.
Regular collaboration with FS Operational Marketing Leader for thorough
understanding of Demand generation plans, country Installed Base profile and
associated services offer available and to be launched in the next months.