The Senior Vendor Management Professional works as liaison between vendors and organization. The Senior Vendor Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
Where you come in
The Senior Vendor Management Professional acts as the primary liaison between vendors and the Provider Process and Network Operations (PPNO)organization. This role involves reviewing and negotiating vendor contracts, building and maintaining positive vendor relationships, and monitoring vendor performance. The Senior Vendor Management Professional researches invoices and contractual issues, resolves discrepancies, and develops departmental strategy.
Key responsibilities include:
Create and manage aSSIST cases for NDAs, contract amendments, new contracts, and terminations, ensuring accurate documentation and timely processing.
Oversee invoice approvals, maintain thorough invoice tracking, and resolve any related discrepancies.
Coordinate and process Business Continuity/Disaster Recovery (BCDR) and third-party attestation requirements, ensuring compliance with Humana’s Third Party Risk Management (TPRM) Program.
Manage vendor relationships as the primary liaison between PPO and external vendors, including collaborating with senior leadership to set strategic direction and reporting on relationship health and service quality.
Assist in Requests for Proposal (RFP) processes, helping research potential vendors , handling issuance, and evaluations.
Facilitate the vendor selection process, including business case creation, planning, evaluation, execution of agreements, and ongoing tracking of services and contracts.
Ensure transparent contract management, including monitoring expirations, renewals, SLAs, performance standards, and compliance with due diligence and attestation requirements.
Collaborate with business units to track service levels, quality, incidents, and quarterly scorecards, and ensure vendors have appropriate disaster recovery procedures and communication protocols in place.
What Humana Offers
We are fortunate to offer a remote opportunity for this job. Our Fortune 100 Company values associate engagement & your well-being. We also provide excellent professional development & continued education.
Use your skills to make an impact
Required Qualifications – What it takes to Succeed
Minimum of 3 years of vendor management experience
Minimum of 5 years of experience in a contract management system
Minimum of 3 years of experience facilitating to a leader level audience
Proficient in Microsoft Office applications including Word, Excel and PowerPoint
Strong verbal and written communication skills
Preferred Qualifications
Prior experience in aSSIST and/or Coupa (handling Purchase Orders, Invoices, opening aSSIST cases, etc.)
Experience with the contracting process
Additional Information - How we Value You
• Benefits starting day 1 of employment
• Competitive 401k match
• Generous Paid Time Off accrual
• Tuition Reimbursement
• Parent Leave
Work at Home Requirements
• To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
· At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
· Satellite, cellular and microwave connection can be used only if approved by leadership
· Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
· Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
· Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Interview Format
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 08-22-2025About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.