**Creating Peace of Mind by Pioneering Safety and Security** _At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._ **Sr. User Experience (UX) Researcher** **About the Role** The Allegion User Experience team is seeking a Senior UX Researcher to collaborate with our IT software product teams. Senior UX Researchers at Allegion work day-to-day with product managers, designers, researchers, customer support & success teams, and marketers to research the software solutions that matter to our customers and our business. They’re also part of a larger, quality-driven software services organization whose culture prioritizes psychological safety, collaboration, accountability, inclusion, pace over perfection, and creating greater satisfaction and trust within Allegion Software. We’re looking for candidates who have a growth mindset, experience working with product teams, understand how to drive consistent product discovery and validation, and who can share real world examples of how their approach to research has brought successful products to market. Above all, we’re on the hunt for exceptional practitioners and communicators who understand that building world class software is a team sport. We are open to US-based remote employees but are especially interested in candidates local to the Denver or Indianapolis metro areas. Some travel (up to 1–3 times per quarter) may be required. **What** **You’ll** **Do** + Build strong relationships and collaborate with product teams to conduct impactful research that informs strategic decision-making and delivers high-quality user experiences. + Conduct a variety of research activities, including quantitative surveys, qualitative interviews, solution validation, usability tests, heuristic evaluations, and more—both remotely and in person. + Advocate for generative and post-release research through activities like contextual inquiry, ethnographic studies, and usability metrics (e.g., System Usability Scale, User Experience Questionnaire). + Identify research opportunities, develop plans, recruit participants, execute research, present findings, and serve as a usability expert for the teams you support. + Create journey maps, personas, and various research deliverables including readout presentations, reports, etc. that include actionable insights. + Deeply understand the functionality, target users, market landscape, and competitors of the product(s) you support to guide research efforts effectively. + Define and track usability metrics for supported products and proactively share insights across the organization. + Manage concurrent research initiatives, ensuring high-quality deliverables and on-time completion. + Participate in weekly design reviews by asking questions, critiquing peers' work, and sharing feedback on your own projects. + Stay updated on industry trends, emerging tools, and advancements in research methodologies, recommending new techniques to improve practices. **What** **You’ll** **Need** **To** **Succeed** + 8+ years of user experience/digital product research and testing experience with a proven track record of delivering impactful insights and recommendations. + Exceptional storytelling, written and verbal communication skills, with the ability to present research findings to stakeholders at all levels, including senior leadership. + Strong ability to cultivate relationships,and collaborate with researchers, designers, product managers, engineers, and stakeholders. + Deep knowledge of design patterns, accessibility principles, and emerging trends (e.g., augmented/virtual reality, AI applications). + Proficiency with research tools (e.g., UserZoom, Optimal Workshop, Maze, Qualtrics), modern design tools (e.g., Figma), and usability evaluation methods. + Strong organizational, time management, planning, and prioritization skills to manage concurrent initiatives effectively. + Ability to apply Design Thinking principles, influence product strategy, and adapt research processes within Agile Scrum teams. + Passion for inclusive design practices and user-centered research methodologies. + Commitment to staying current with industry trends and continuously improving your skills. + 5-7 years of user experience research and testing experience or a combination of relevant education, training, and job experience, with a proven track record of delivering impactful insights and recommendations. + Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, or related User Experience field. + Work east coast hours. **Why Work for Us? **   **Allegion is a Great Place to Grow your Career if:**    + You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.  + You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us.   + You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!    **What** **You’ll** **Get from Us:**    + Health, dental, and vision insurance coverage, helping you “be safe, be healthy”.   + A commitment to your future with a 401K plan, offering a 6% company match and no vesting period + Tuition Reimbursement + Unlimited PTO + Employee Discounts through Perks at Work + Community involvement and opportunities to give back so you can “serve others, not yourself” + Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching   **Compensation:** This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $120k-$135k. The actual compensation will be determined based on experience and other factors permitted by law. Bonus Eligible: Yes _Not sure if your experience perfectly aligns with the_ _role?_ _Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification_ _and_ _every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if_ _you’re_ _excited about this role but your_ _past experience_ _doesn’t_ _align perfectly with every item in the job description, we encourage you to apply anyway. You may_ _be just_ _the right candidate for this role!_ Boulder CO 929 Pearl St **We Celebrate Who We Are!** Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team (Careers@Allegion.com) . © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer (https://www.allegion.com/corp/en/careers/equal-opportunity.html) Privacy Policy **We are Allegion.** A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. **We are Allegion.**