Austin, TX, US
4 days ago
Senior User Experience Designer
Welcome page Returning Candidate? Log in Senior User Experience Designer Job Locations US-CO-Lone Tree | US-TX-Austin | US-TX-Westlake Requisition ID 2025-113490 Posted Date 13 hours ago(8/6/2025 4:57 PM) Category UX/Digital Salary Range USD $103,500.00 - $175,000.00 / Year Application deadline 8/11/2025 Position Type Full time Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

 

We Believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

 

We are seeking a Senior User Experience Designer (individual contributor) to help us create a simple to use modern wealth management rep platform that enables world-class efficiency and highly personalized experiences for our Sales, Service, and Advice representatives.

 

You will be responsible for 1) translating strategic insights into actionable experience concepts by defining the structure, flow, and content of the solution and 2) visualizing design ideas through interactive prototypes that communicate the intended user experience to help align teams, gather feedback and guide development. You will strategically connect the dots across complex use-cases that touch multiple personas and applications, creating a consistent, intuitive, and performant rep desktop. To achieve this, you will facilitate alignment and decision-making across business stakeholders, product owners, and technology partners, requiring excellent relationship management and executive presence.

 

What you are good at:

 

Design Consulting

Facilitate collaborative design sessions including sketching and ideationLead design reviews and drive decisionsCreate design solutions with a multi-faceted team, considering how digital, physical, and service channels work togetherRepresent the design team brand and deliver a consistent design process to partnersUnderstand that great designs are achieved iterativelyVisualize ideas in a clear form (sketch, diagram, wireframe, or prototype) and provide appropriate level documentation

Design Management

Set expectations with the project team and prioritize activitiesCreate and maintain design schedulesCommunicate status and agreements with project teamReview work with UX managers, keeping them updated on project status and escalating items appropriately

Design Expertise and Execution

Take a systematic approach to designing interfaces, ensuring consistency across experiences Conduct the primary design activities, create deliverables, and conduct QA at an expert levelParticipate and support research effortsCommit to improving our process and methods with an emphasis on both effectiveness and efficiency

Teamwork, Collaboration and Engagement

Collaborate with Product Owners, Solution Architects, and other stakeholders to craft solutions that meet business objectives and user needsStrategically listen to feedback and help guide the deliveryEvolving design mindset that is not rigidly fixed when presented with new informationPassionate about team, our mission and the needs of our partners and usersEnthusiastic about solving complex problems What you have

Required Qualifications:

More than 5 years of design experience on digital products and in a financial services environment with in-depth understanding of the Salesforce ecosystem, technology applications, business architecture, client and representative experience, and project managementBachelor's or Master's Degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience Background in Enterprise Environments, Business and IT Strategy, Agile, Lean, Process Design, Program Management, Customer Relationship Management processes and technologies Outstanding verbal and written communication skills with demonstrated ability to communicate effectively with all levels of the organizationDemonstrated ability to communicate design rationale that connects user needs, business objectives, and technical feasibilityComfort in a dynamic and fast-moving work environment, with a positive attitude and solid work ethicSelf-starter with outstanding organizational skillsAbility to track and manage multiple projectsGood understanding and/or experience with financial services regulations

 

Preferred Qualifications:

Knowledge of Schwab products, services and support systemsKnowledge of Agile methods and processes

 

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

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Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

 

Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future.   Application FAQs

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