Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

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Responsible for risk evaluation, pricing and selection / rejection of renewal business for all assigned accounts within the portfolio. Research problems and take initiative in recommending solutions for customer and financial issues that will enable the organisation to profitably accept the risk that our policies cover.

Perform risk and contract evaluation on renewal business using rating guidelines, industry and occupational classifications, financial statements, manual rating, experience information (e.g. premium, claims, reserves, rate history and average exposure) for all assigned accounts.

Determine required premium level based on experience and manual rates, plan design, services, and competitive information in accordance with organisational guidelines.

Demonstrate a high degree of knowledge regarding underwriting quantitative and qualitative tools and communicate the outcomes clearly to Sales and Claims functions.

Research all problems and risk related issues by using initiative in problem solving that involves management in decision making as necessary.

Responsible for monitoring profitability as measured by loss ratio improvement.

Complete semi-annual and ad hoc profitability analysis for all assigned cases and provide summary of analysis to management and Sales.

Analysis to include but not limited to action plans for moving accounts to profitability and complete assessment of claim trends and services.

Analyse all necessary historical account information.

Determine renewal terms including required premium level and policy plan change recommendations and deliver complete renewal package to Sales according to organisational department guidelines.

Accountable for the accuracy and completeness of all renewal data.

Negotiate all subsequent appeals with Sales regarding premium levels and policy plan provisions and involve appropriate people in decision making and negotiating as necessary.

Participate in interdepartmental discussions between Sales, Claims and Underwriting on renewal business issues and make recommendations regarding policy plan provisions and claims and administrative procedures.

Communicate recommendations to Sales for delivery to customer.

Review all customer and Sales requests for policy and plan changes.

Determine contract and pricing changes necessary according to underwriting guidelines and use independent judgment.

Negotiate with Sales subsequent appeals and manage changes according to organisational procedures.

Skills

Action Planning, Compliance Software, Computer Literacy, Crisis Management, Data Compilation, Data Controls, Legal Practices, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Regulatory Compliance Management, Risk Management, Underwriting Management

Competencies

Action OrientedBusiness InsightCollaboratesCommunicates EffectivelyDecision QualityEnsures AccountabilityFinancial AcumenInstills Trust

Education

NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent

Closing Date

30 June 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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