Job Posting Title:

Senior Training Coordinator, Residence Life

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Hiring Department:

University Housing and Dining

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Jul 31, 2025

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

BENEFITS: UT Austin offers a competitive benefits package that includes: 

100% employer-paid basic medical coverage

Free Capital Metro bus rides

Retirement contributions  

Paid vacation, sick time, and holidays

Career growth & professional development
 

Please visit our Human Resources (HR) website at https://hr.utexas.edu/  to learn more about the total benefits offered when you join our team! 

Purpose

This position will coordinate operational training and professional development for the Residence Life unit within University Housing and Dining (UHD). As part of the UHD Human Resources team, this role will support the overall goals for training and professional development for UHD, by focusing on the unique needs and priorities within Residence Life. In collaboration with Residence Life leaders, this role will work to create and deliver learning opportunities for professional and student staff in alignment with established priorities and vision and will foster a welcoming and supportive new employee experience.

Responsibilities

Contribute to the design of Residence Life staff training curricula. Coordinate the development of training programs to achieve specified learning outcomes, including training for new professional and student staff, ongoing training for existing staff, and training in response to emerging needs. Collaborate with appropriate subject matter experts (SMEs) to design learning opportunities based in competency theory, deliver training using effective modalities, and create training materials to support operational needs. Collaborate with Residence Life staff tasked with the creation and execution of training. Provide train-the-trainer guidance and ensure consistency and quality of programs produced by these functional trainers. Collaborate with other UHD Trainers to share resources and expertise when training needs converge across units. Coordinate and communicate with internal and external facilitators. Facilitate training on various topics as needed.

Establish working relationships with Residence Life leadership to understand the needs, priorities and vision for operational training, new employee experience, and professional development in Residence Life. Work with supervisors at all levels to identify skills or knowledge gaps and understand desired learning outcomes. In close collaboration with relevant stakeholders, develop and refine a strategy for operational training and ongoing development for both professional and student staff. Establish a timeline within the academic calendar for the delivery of regular training. Evaluate, analyze and report on training and onboarding programs’ effectiveness and return on investment. Provide data-informed recommendations for innovation and changes based on this assessment. Ensure alignment with priorities and vision set by Residence Life leadership and overall strategy for training at UHD.

In alignment with the vision and priorities of Residence Life leadership, design and maintain a new employee protocol to supplement existing UHD-wide onboarding and orientation. Standardize procedures to ensure new employees have the information and resources they need, the opportunity to engage with key colleagues, and are effectively welcomed into their new teams. Create resources including checklists and provide guidance to supervisors on the expectations for bringing on a new employee to ensure consistency in the new employee experience. Customize onboarding protocol to fit the needs of professional staff and student staff, employees at all levels and in various roles, and for use when onboarding individuals or cohorts. Collect feedback on the onboarding experience to inform changes to the protocol.

Serve as point person to support the ongoing career development needs for Residence Life employees. In partnership with Residence Life leadership and UHD HR, develop solutions to address professional development priorities including leadership development, competencies, and up-skilling to adapt to changes in the profession or technology. Collaborate with other UHD Training team members to identify where cross-functional development needs converge and to share expertise and maximize resources. Amplify existing opportunities, source and evaluate external resources, and collaborate with appropriate experts to create and deliver professional development content. Provide input to ensure professional development resources and opportunities are allocated in alignment with the vision established by Residence Life and UHD leadership.

Lead in the planning and execution of Residence Life training events in collaboration with relevant UHD teams and following established event planning protocol. Schedule meetings, book rooms, and arrange catering. Prepare supplies and materials; set up and break down rooms. Track attendance at trainings and events. Maintain training records using the UT learning management system (UTLearn): create events and sessions, record attendance, and generate reports. Support the HR team as a backup during peak periods with a priority of helping support Residence Life needs. Participate in Residence Life, HR, and UHD-wide planning efforts, committees and meetings. Other related duties as assigned.

Required Qualifications

Bachelors degree in a related field.

At least 8 years of experience developing and conducting training programs.

Use of training equipment in the area being taught.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Master’s degree.

Experience with functions central to university residential housing, such as community building, student development, and/or residence hall administration.

Experience leading and developing others in the creation and/or facilitation of training, such as through train-the-trainer work and/or leading a training committee.

Experience analyzing training components to evaluate effectiveness and drive data-informed decisions.

Experience facilitating learning through multiple modalities, such as instructor-led workshops, presentations, e-learning, microlearning, and/or on-the-job training.

Experience designing materials to support learning, such as workbooks, quick reference guides, videos, and/or e-learning modules.

Ability to analyze input from stakeholders to understand training needs and priorities.

Ability to provide creative learning-based solutions to support operational needs.

Ability to communicate effectively and tailor the message and medium to the audience.

Ability to design and facilitate activities to engage learners.

Salary Range

$72,500 + depending on qualifications

Working Conditions

May work around standard office conditions

Repetitive use of keyboard at a workstation 

Work Shift

Monday - Friday, 8:00AM - 5:00PM. Hours and days may vary to include nights and weekend.

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest
 

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English and Spanish) [PDF]Right to Work Poster (English) [PDF]Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.