Senior Technology Specialist **Position Profile** To retain and expand sales revenue in assigned account base as well as drive new market share within the Federal vertical. **Job Duties and Responsibilities** + Provide product information to selected customers within an assigned territory. Conduct business analyses of customer communication needs and develop tailored demonstrations, proposals, and value propositions. Focus on acquiring new customers and retaining existing accounts through a consultative approach, particularly within Federal Department of Defense and Civilian organizations. + Organize and oversee post-sale delivery and implementation of RICOH solutions at customer sites. Serve as the primary contact for all sales documentation. + Proactively develop new customer relationships, review leads, participate in communication planning, and deliver RICOH solution proposals as directed by sales management. + Engage in strategic planning with customers, identifying and addressing at-risk accounts with actionable plans. + Consistently meet or exceed revenue and gross profit targets. + Coordinate cross-functional sales activities and manage team processes. + Represent the company and promote products during off-site customer meetings. + Maintain detailed records of all account activities in the sales database. + Identify key contacts within accounts and conduct strategic outreach. + Serve as the first point of contact for customer inquiries and needs. + Perform additional duties as assigned. **Qualifications (Education, Experience, and Certifications)** **Required:** + Bachelor’s degree or equivalent experience in a related field. + Minimum of 5 years of successful B2B sales experience, including at least 2 years of experience selling to Federal Department of Defense and Civilian organizations. **Knowledge, Skills, and Abilities** + Deep understanding of sales methodologies and processes in a matrixed environment, especially within federal sectors. + Strong negotiation, communication (written and oral), and presentation skills tailored to federal clients. + Excellent interpersonal, time management, and self-motivation skills. + Strong business acumen and leadership capabilities. + Proven ability to lead or collaborate with diverse teams to develop account strategies. + In-depth knowledge of industry products and services. + Demonstrated success in building and maintaining key relationships across business functions. + Ability to analyze complex data from multiple sources to identify issues and propose effective solutions. + Proficiency in Microsoft Office Suite and other relevant software tools. **Working Conditions, Mental and Physical Demands** + Primarily office-based work environment with standard lighting, ventilation, and noise levels. + Mostly sedentary work with occasional walking, standing, bending, and light lifting (typically under 10 lbs). + Moderate dexterity required for tasks involving calculators, keyboards, and small tools. + Daily travel to customer sites, which may not always be accessible via public transportation. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.