As a Senior Technical Program Manager for Amazon Device Solutions (ADS), you will spearhead the development and integration of our innovative B2B products, including hardware devices like the Amazon Signage Stick and associated software services. You'll work closely with our Engineering, Business Development, and Product teams to bring digital signage and smart office solutions from concept to market, targeting small and medium businesses (SMBs) as well as enterprise customers.

Your role is crucial in scaling our presence in the multi-billion dollar digital signage market and expanding our smart office offerings. You'll be responsible for coordinating complex technical programs across multiple teams, including hardware engineering, software development, and operations. Your success will be measured by your ability to drive technical excellence, ensure seamless integration of hardware and software components, and deliver high-quality products that create long-term value for our B2B customers.

This role requires a unique blend of technical expertise, program management skills, and business acumen. You'll be at the forefront of developing innovative solutions that empower businesses to amplify their operations and customer engagement through connected devices and services, while ensuring smooth execution from initial concept to final delivery.

Key job responsibilities
• Lead end-to-end technical program management for hardware or software products, orchestrating development from concept through delivery across multiple engineering teams
• Partner with Product Management to define technical requirements and architectural approach, translating business needs into executable engineering deliverables
• Drive system integration between hardware, software, and cloud services, ensuring seamless product development and quality standards are met
• Manage relationships and technical deliverables with external partners, including ODMs, CMs, and third-party vendors
• Develop and maintain comprehensive program schedules, identifying critical paths and dependencies while proactively mitigating risks
• Coordinate engineering validation testing (EVT), design validation testing (DVT), and production validation testing (PVT) phases
• Lead technical readiness reviews and drive resolution of engineering challenges across cross-functional teams
• Create and maintain technical documentation, including specifications, test plans, and operational procedures
• Monitor and analyze program metrics to drive continuous improvement in development processes
• Present regular updates to executive leadership on technical progress, risks, and strategic recommendations
• Support launch activities by ensuring technical readiness across hardware, software, and operations teams

A day in the life
Your typical day starts with a morning stand-up coordinating across global engineering teams. You'll review hardware prototypes with the design team, then pivot to technical integration meetings with software teams. Midday might involve troubleshooting critical issues with ODM partners or reviewing system architecture proposals. Afternoon sessions focus on program reviews with leadership, addressing technical risks, and aligning development timelines across teams. You'll end your day documenting technical specifications, updating program metrics, and ensuring all teams are unblocked for their next milestones. Throughout the day, you'll balance immediate technical needs with long-term program strategy.

About the team
ADS creates scalable, profitable B2B opportunities by leveraging Amazon's substantial investments in 1P devices, technologies, and infrastructure. Our mission is to empower businesses with connected devices and services that amplify their operations, business performance, and customer engagement. We are a team of innovators tackling difficult problems and building products through fast iteration in a startup-like environment within Amazon.