Job Purpose:
Our Senior Technical Business Analyst is responsible for leading technical business analysis efforts to develop and clarify business requirements that will be used to provide necessary functionality to meet business needs. In addition, this position will work with other team members to develop plans, schedules and deliverables to meet overall release schedules.Job Responsibilities:
● Work as a liaison between Veritiv business units and IT; bridging business requirements and technical solutions needed to meet those requirements.● Collaborate closely with Veritiv leaders to define priorities, document technical requirements, and evaluate solutions.
● Analyze, document, and communicate system integration questions and system design decisions.
● Translate business objectives into technical requirements to facilitate system deliverables.
● Create various scope options dependent on priorities and cost/benefit expectations.
● Document current and future state business processes through process mapping.
● Perform walk-throughs of prototypes to gain approval for final solutions.
Additional Responsibilities & Qualifications:
● Understanding and experience of working with APIs and Webservices.
● Exceptional communication skills, with experience presenting comfortably to and influencing technical teams, business users, and leadership.
● Solves problems at root cause and prioritizes effectively.
● Ability to simplify complex messages and adapt communication style to audience.
● Flexible and open-minded; proactively seeks input from others.
Work Experience:
● 5-10 years of related job experience.● Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.● Experience with Salesforce.com or other CRM is preferred.● Experience working with ERP systems, contract management, CRM systems and project management tools preferred.● Experience writing SQL queries (familiar with primary and foreign keys, as well as joins and aggregate functions).● Proficient with Microsoft Office Suite.● Strong planning and organization skills are required.Education:
● Bachelor's Degree PreferredWhat We Offer
Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.Healthcare benefits, 401k, paid time off and tuition reimbursement.About Veritiv
Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.
Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.