**Are you excited by the prospect of working with innovative cloud and security solutions?** **Would you like the opportunity to work in a high-impact role responsible for customer growth?** **Join our Akamai Zero Trust Team!** The Technical Account Manager (TAM) goal is to ensure that our customers' organization is fully leveraging. **Partner with the best** Ensure our customer's organization is fully leveraging using our state-of-art Zero Trust solutions! As a Technical Account Manager, you will be responsible for: + Being customer's main technical contact and acting as a trusted advisor for Akamai's Zero Trust solutions. + Designing a journey with customer and provide assistance to help them on achieving planned milestones. + Identifying and analyzing customer's requirements and providing technical recommendations through introduction of new features, products and services. + Assessing the deployment on a regular basis to identify gaps and provide best-practice / optimization recommendations. + Supporting integration requirements between Akamai Zero Trust solutions and other 3rd party solutions. + Providing technical training to the customer's team on the use and maintenance of the implemented Akamai products. **Do what you love** To be successful in this role you will: + 5+ years of experience and a Bachelor's in Computer Science or electrical engineering + Build trusted relationships as the primary technical contact, ensuring customer success with Akamai Zero Trust solutions. + Deliver expert advice on infrastructure design and optimization while developing strategies leveraging Akamai's Products + Empower customers through workshops and training, while representing their needs internally to enhance Akamai's products and services + Have advanced or fluent English and Spanish. **Work in a way that works for you** FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn (https://www.akamai.com/careers) what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! **We power and protect life online, by solving the toughest challenges, together.** At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. **Working for you** At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: + Your health + Your finances + Your family + Your time at work + Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. **About us** Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. **Join us** Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!