Ensures the creation of functional and technical customer experiences for the Rabobank website and app by ensuring the best possible support of customer journeys and improving collaboration between teams and individuals.
Imagine… you, as a Senior Tech Manager, are at the heart of the bank, serving 9 million customers—2 to 3 million daily—by providing high-quality services with the availability you expect as a customer: always on, and cost-efficient. As part of the Digital Platform/Foundation, you own the internal development platform, which provides 200+ teams with key platform services to build and improve all digital propositions of the bank.
These key platform services—such as the design system and the frontend and backend development ecosystem—ensure:
High functional quality: a coherent customer experience that reflects our brand identity
High technical quality: 24/7 availability, top-tier cybersecurity, high performance, and code quality
Efficiency: reduced maintenance costs and faster time to market
Do you feel your inner complex problem-solver awakening? Your teams consist of highly trained experts ready for the challenge—but they need an environment where they can thrive. The road is never fully paved. Driving innovation and organizational change is what motivates you to deliver results.
Keep up to date with and set up the latest development technology, to maximize the ability for complex problem solving;
Coordinating migration and adoption of processes organization wide;
Attracting and supervising top IT talent within Rabobank;
You ensure a culture in which psychological safety and continuous curiosity, and the desire to learn are central.
Facts & Figures40 hours per week
One of the best banking apps in the world
More than 9 million customers around the world
Top responsibilitiesTech Delivery representative in steering triangle at area level with Area Lead and Business Architect
Responsible for aspects stability and security (compliance with S@S Governance) in high availability environment
Responsible for development teams with > 125 FTE (Netherlands, Lisboa, India) and > budget of 15 million;
Responsible for the strategic vision and roadmap of the Digital Platform;
Stimulating innovation to enable new business models by introducing new technological possibilities;
Hiring, developing and retaining top talent in an overheated IT market;
200+ DevOps teams rely on the services of the department. Also: there is a huge upswing: if DP Foundation performs well and standardizes services and also makes them available via self-service, this has a huge positive effect on both the speed of development, deployment and also on reducing costs.
Together we achieve more than aloneWe believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at Digital Platform.
The 450 people of Tribe Digital Platform ensure that our customers can bank safely and carefree digitally at Rabobank. Collaboration is our way of working; as a goal-oriented team within Rabobank. Speaking of Rabobank: we are a Dutch bank, active in 38 countries for our more than 9 million customers. With these customers, our members and partners, we work side by side on a world in which everyone has enough and healthy food. Closer to home, we work on a country in which happy people live, work and do business.
You and your talentWO-level thinking (and education)
10+ years of experience in complex IT environments
Broad experience across IT components, preferably in software development
Excellent verbal and written communication skills
Experience with organizational and restructuring challenges
Experience in vendor management
Strong organizational awareness and enterprise navigation skills
Proven experience in change management (stakeholder engagement, culture, and content focus)
Organizational sensitivity: able to quickly gain deep insight into complex, politically sensitive issues with group-wide impact
Agile leadership: you understand agility from a management perspective
You and the job application processAny questions about working at Rabobank and the process? Ashley Lumbantobing, IT Recruiter, ashley.lumbantobing@rabobank.nl
We will hold the interviews through a video call. If you are selected for an interview, Bo, our virtual assistant, will reach out to you via SMS and email to schedule the interview.
You can find answers to the most frequently asked questions on rabobank.jobs/en/faq
A screening is part of the process.
We respect your privacy.
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