**About this role:** Wells Fargo is seeking a Data Scientist to join the Payments & Liquidity Technology (GPLT) with a focus on enabling data-driven decision making across Service Operations, Problem Management, Change, Resilience, and other key functions within Platform. This role will support the development of platform-wide data governance frameworks, enhance visibility into operational health, and improve how demand and utilisation are tracked across teams. You will work horizontally across all platform functions to identify gaps, surface trends, and build the insight layer that enables leadership to act faster, smarter, and more proactively. **In this role, you will:** + Develop and run platform-wide data frameworks and dashboards that provide a single source of truth for Service Management, demand, and stability metrics + Support the build-out of hotspot tracking and thematic analysis to proactively identify and prioritise operational risk + Design and implement data models that help assess team utilisation, demand vs. capacity alignment, and control health + Partner with function leads (Ops, Problem, Transition, Automation) to embed data governance into BAU routines + Help mature the use of AI/ML and automated analytics to drive insight from unstructured operational data (e.g. incident tickets, changes, tech debt) + Create intuitive visualisations that support senior management, and platform leads in making informed, data-backed decisions + Ensure data pipelines, sources, and reporting processes are governed, repeatable, and auditable **Required Qualifications:** + Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + Strong experience in applied data science, operations analytics, or data governance in a complex technology or financial environment + Proficiency in Python, SQL, and data manipulation libraries + Ability to work with structured and unstructured data, building models that drive insight and action + Strong understanding of dashboards and visualisation (Power BI, Tableau, or similar) + Experience in building frameworks for operational visibility, risk tracking, or performance measurement + Familiarity with SRE/production engineering metrics (e.g. MTTR, incident volume, tech debt) and their business context **Posting End Date:** 14 Sep 2025 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-476215