Kforce has a client in Culver City, CA that is seeking a Senior Systems Engineer to be a senior member of a team accountable for the design, implementation, management, maintenance and security of the client's Microsoft 365 (M365) platform. System Engineering * Design, implement and manage M365 services in accordance with global and SPE security policy requirements * Responsible for the governance, risk and compliance (GRC) of the M365 platform * Monitor and troubleshoot M365 platform issues, ensuring optimal performance and availability * Manage outages, identify root cause analysis and resolve all M365 platform issues within allowed service levels * Proactively identify and remediate security risks pertaining to the platform and product suites * Develop and maintain documentation for M365 configurations, processes, and best practices * Collaborate with IT and business units to gather requirements and deliver tailored solutions that enhance productivity * Stay current with Microsoft 365 updates and features, recommending continuous improvements and new functionalities * Lead in cross-functional projects and contribute to strategic planning for future M365 initiatives * Develop key performance metrics to drive business value of IT * Conduct user training and provide technical support to ensure effective use of M365 tools IT Operations Support: * Primarily responsible for SPE's M365 tenant * Manage outages, identify root cause, and resolve all M365 issues within allowed service levels * Participate in the change control processes * Participate in the development of operational procedures and policies * Communicate change requests, issues and resolutions, event status as well other important matters to all areas of IT and customer departments * Identify, resolve and escalate business issues as appropriate * Escalation point for operations support team * Manage after hours and on-call support