Overview

We’re looking for a hands-on Senior IT Architect Engineer to join our team — someone who’s equally comfortable resolving complex issues, collaborating on architecture-driven initiatives, and challenging the status quo to drive best practices. This role blends day-to-day support with project delivery and will suit someone with a strong infrastructure background and the ability to deliver complex architected solutions.

We value engineers who are proactive, adaptable, and capable of working with minimal supervision — the kind of person who can take a problem, own it, and see it through. You should be able to work independently, communicate clearly, and just get things done. At the same time, you’ll need to be just as comfortable working closely with others — whether mentoring more junior engineers or learning something new yourself. A balanced attitude and team-first mindset are key.

What You'll Be Doing

Provide Tier 2/3 support to core infrastructure and operations teams (Windows, VMware, Linux)

Own technical issues end-to-end — from incident to resolution

Deliver solutions in line with architecture decisions, designs, and project requirements

Review and recommend improvements to existing infrastructure setups

Support backup, recovery, and DR operations

Collaborate with the architecture team on rollout of new infrastructure and cloud platform

Document systems, processes, and configurations for team use and continuity

Stay hands-on with emerging technologies and bring improvements into play where it makes sense

Take initiative on tasks without waiting for direction, while knowing when to engage peers for input

Support a culture of mentorship and shared learning — act as both mentor and student when needed

Technology You'll Work With

Virtualization: VMware vSphere, ESXi clustering, vCenter, NSX, and cloud platforms such as AWS, GCP, and Azure

Operating Systems: Windows Server, Linux (RHEL/Ubuntu or similar)

Identity & Access: Active Directory, Okta, Azure AD

Backup & Recovery: Veeam – configuration, policy design, restore and DR

Scripting & Automation: PowerShell, Bash, Puppet

A broad array of business-critical platforms and tools requiring design, deployment, and ongoing support

What You Need

5+ years of proven experience in IT infrastructure engineering

Strong hands-on expertise in VMware vSphere, ESXi clustering, vCenter, NSX, and Linux

Solid troubleshooting skills across Windows, Linux, VMware, and automated environments

Good working knowledge of Active Directory, DNS, and Group Policy — enough to integrate, troubleshoot, and support solutions in line with broader architecture

Proficient with Veeam — from backup policy design to recovery and DR planning

Strong scripting/automation experience using PowerShell, Bash, or Puppet

Detail-oriented with a clear, consistent documentation style

Self-motivated and able to work independently — someone who gets things done without waiting to be asked

Comfortable working from detailed architectural designs and following through with high-quality delivery

Effective as both a mentor and a learner — able to support others and open to new ideas