Join our team
The Digital Product Strategy & Transformation (DPST) team is a central stakeholder in developing, owning, and defending our digital products including telus.com, koodo.com, publicmobile.ca, My TELUS and My TELUS App through the lenses of business need, research & analytics. As such, we quarterback strategic planning and governance for the investments TELUS makes into digital properties across a suite of products (e.g. Mobility, TV, Internet, Security). These projects enable new go-to-market or internal capabilities that are intended to deliver on our strategy, maximize portfolio return, enhance customers experience and drive our likelihood to recommend (L2R).
Here’s the impact you’ll make and what we’ll accomplish together
As the Senior Strategy Manager, you will be at the forefront of TELUS' digital evolution, responsible for optimizing capital investments and operating budget to help shape our digital product landscape. You'll work closely with leadership on planning and business strategy, looking at ways to maximize growth and share insights on both financial and digital performance. Your role will be pivotal in driving best-in-class end-to-end digital customer experiences while ensuring optimal allocation of resources.
Here’s how
Capital Planning & Governance:
Digital Product Strategy:
Lead the development and implementation of product strategies aligned with TELUS' strategic priorities and capital investments Identify market opportunities and develop strategic recommendations for product innovation Create and maintain roadmaps, including feature prioritization and release planning Drive quarterly digital product strategy reviews with executive leadership Guide digital product positioning and go-to-market strategies with Marketing teams
Qualifications
You're the missing piece of the puzzle
Enthusiastic individual with a university degree and/or 5-7 years equivalent experience Proficient in building and analyzing business cases with demonstrated financial acumen to assess benefits, costs, and risks Excellent time management, organization, and planning skills and the ability to manage multiple deliverables to oversee the portfolio in a fast-paced, dynamic environment Track record of building and developing cross-functional relationships Team player with a collaborative mindset and are able to present complex information in an easily understood manner, tailoring the communication to diverse audiences to facilitate understanding Self-motivated having high standards of performance with the ability to deal with complex concepts and ambiguity
Required Professional Designation/Certification:
Post-secondary degree required; MBA or CPA an asset Project Management certification an asset Product Management certification an asset
Technical Competencies:
Proficient in SAP, Excel, PowerPoint, and Google Suite Experience with digital product management tools (e.g., Jira, Confluence) Strong financial modeling and forecasting capabilities Familiarity with data analytics and visualization tools Experience with agile development methodologies and tools
Great-to-haves:
Experience in telecommunications industry an asset Experience in digital marketing or digital transformation initiatives
At TELUS, you'll be at the intersection of financial strategy and digital innovation, playing a crucial role in how we allocate resources to build the future of telecommunications. Your unique position will allow you to influence both our capital investments and digital product direction, creating lasting impact for our customers and organization.
About TELUS:
We want to work with people who:
Share our passion for all things digital Thrive in an agile, lean and fast-paced environment Clearly see things from the perspective of our customers Are curious, experiment and never stop learning View collaboration as essential to your work Utilize the power of data to inform decisions Embrace diversity and new ideas
What you can expect from us:
An environment where you’re encouraged to share and act on your ideas Flexible work hours Mobile and fully remote working options, as well as the opportunity to work from our local Toronto or Vancouver offices Focus on health & well-being Modern tools for collaboration Culture of learning & development We welcome curiosity and diverse perspectives A culture committed to giving; every year we donate time and resources in our communities
Accessibility:
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.