We connect Canadians & our communities through our reliable world-leading systems & platforms, underpinned by our innovation-focused growth & our best-in-class team culture. We do this by driving humanized digital-first experiences, leveraging innovative and reliable technology infrastructure that drives value creation for our communities.
We are the Financial Planning & Optimization team for the Chief Information Office (CIO) and our span is wide and critical to TELUS’ success. From AI, Digital, Systems Development, Security and Technology, we do it all. Our team is responsible for strategic business planning, opex and benefits management to help solve complex business challenges and help achieve operational and strategic goals.
The Senior Strategy Manager for the ESCO (Enterprise Software and Cloud Optimization) Team will lead strategic initiatives and drive program-related workstreams to optimize IT spend across TELUS Enterprise. This role is crucial in developing and implementing new strategies that enhance efficiency and cost-effectiveness in our enterprise software and cloud operations.
Strategic Planning and Program Management
Develop and implement Enterprise Software and Cloud optimization strategies Lead regular progress reporting and present updates to the Executive Leadership Team (ELT) and Leadership Team (LT) Orchestrate the overall execution of team activities, deliverables, and communications Drive strategic decision making at the Senior Leadership level
Performance Management and Reporting
Drive the development and monitoring of the overall function scorecard and objectives Develop and manage key performance indicators (KPIs) to measure the success of business planning and execution Collect and analyze data to support decision-making and track progress Deliver comprehensive performance updates to the Executive Leadership Team
Stakeholder Engagement and Change Management
Develop and execute a stakeholder engagement and communication plan Establish mechanisms for regular stakeholder feedback and adapt processes accordingly Facilitate smooth transitions to new business planning practices through effective change management strategies Develop and deliver comprehensive training materials and programs for staff
Program Execution and Risk Management
Define and execute program plans (quality, risk, communication) aligned with stakeholder expectations Monitor cost, schedule, and achievement of outcomes/targets Manage projects with conflicting priorities, issues, risks, dependencies, and changes Implement monitoring tools to track the effectiveness of change initiatives
Strategic Negotiations and Relationship Building
Lead strategic negotiations with key stakeholders and partners Build and maintain strong relationships across the organization to support ESCO initiatives Deliver presentations to influence change at different levels What you bring
Education and Experience
Bachelor's degree in Business Administration, Finance, or related field; Master's preferred 7-10 years of relevant experience in strategic planning, strategy consulting or program management PMP, Lean Six Sigma, Prosci, or similar certifications are considered assets
Technical Skills
Advanced proficiency in project management methodologies, principles, and practices Strong understanding of financial and investment performance metrics Proficiency in project management tools and software Deep understanding of business planning processes and best practices
Leadership and Communication
Demonstrated ability to lead cross-functional teams and manage complex projects Advanced interpersonal, communication, presentation, and facilitation skills Exceptional stakeholder management and facilitation skills at various levels Experience in cross-functional leadership
Analytical and Strategic Thinking
Strong analytical, problem solving, and strategic thinking skills Ability to translate complex data into actionable insights Expertise in developing and implementing optimization strategies
Great-to-haves
Ability to foster a culture of continuous improvement and learning Effective problem-solving skills and adaptability to change Commitment to achieving excellence in cost optimization Proactive approach to identifying and addressing challenges Resilience and ability to thrive in a fast-paced, dynamic environment