Phoenix, AZ, 85067, USA
318 days ago
Senior Strategic Account Manager (Sales Engineer)
As a Senior Strategic Account Manager, you will maintain client relationships with key target accounts that have a major strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and work to resolve any issues or concerns and ensure customer satisfaction. **Responsibilities:** + Leads the development and execution of the strategic account plans at key, named accounts. + Drives new business development. Will research, qualify, contact, present and close new clients based on an assigned territory or market segment. + Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value. + Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share. + Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities. + Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management. + Leads solution development efforts that best address customer needs. + Engages supplier sales resources to enlist their support and create solutions. + Expert in strategic selling and takes the lead in high level sales engagements. Provides pre and post-call coaching to branch sales team. **Qualifications:** + High School Degree or Equivalent required; Bachelor’s Degree preferred. + 5+ years proven sales experience as a strategic account manager of large account portfolios + Experience managing multiple stakeholders and projects. + History of success maintaining and developing key relationships. + Success in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources. + Ability to understand where potential exists in assigned accounts and can recognize and create opportunities. + Excellent communication and interpersonal skills with an aptitude for building strong client relationships. + Strong negotiation and problem-solving skills. + Proficiency with CRM software and Microsoft Office. + Self-starter and able to work efficiently under pressure. + Ability to travel up to 25%.
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