Job overview and responsibilities

Senior Staff Technical Writers create and maintain a suite of essential Flight Operations-related publications which must comply with FAA regulations, company guidelines, and established industry safety standards. Senior Staff Technical Writers individually and collectively contribute to safety of flight and operational reliability by producing accurate, timely, and standardized publications.

Evaluate source data and proposed changes by:Reviewing, interpreting, and applying technical information from:Regulatory authorities (e.g., ADs, AMOCs)Aircraft manufacturers (e.g., FCOM, AFM)Air navigation service providers (e.g, AIPs, AIRACs)Company publications (e.g., Pilot Bulletins, Ops Alerts, eFAOM, FODBM)Pilot/customer feedbackWorking directly with subject matter experts to evaluate and identify required changesIdentifying other impacted content within the publication and across other publicationsCoordinating cross-fleet changesCreate and revise assigned publications by:

Authoring content in various formats, primarily xml

Conducting QA review, including self-proof, peer-proof, and internal stakeholder review to ensure all identified changes are accurately incorporatedEnsuring content standards and conventions are appliedCapturing compliance-related and other metadata to meet regulatory requirementsCreating, assigning, submitting, and tracking work packages for internal approval and regulatory approval, as requiredMeeting established revision milestones and deadlinesPublish assigned publications by:Preparing front matter, completing post-processing enhancements, and assembling a complete publish-ready documentCoordinating printing and distribution of hard-copy products with print vendors, Tech Ops Engineering, and Tech Ops Project Control departmentsDistributing content via Mobile Device Management tools, Company intranet, and other locations as requiredArchiving change orders, approvals, and published manuals in accordance with company record and retention policyRevise and publish aircraft-integrated electronic checklists (ECLs), as assigned, by:Coding checklists using aircraft OEM softwareValidating the function of ECLs by utilizing flight training devicesCoordinating the installation of aircraft software parts with Tech Ops Engineering and Tech Ops Project Control departmentsInterface with aeronautical charting vendors, as assigned, to:Submit tailored chart revision requestsReview and approve proof copies of chartsCoordinate production schedule for publication of final copy of chartsOther duties as assigned, including but not limited to:Representing Flight Technical Information department at Flight Standards, cross-departmental, and regulatory review meetingsParticipating in industry events, conferences, and standards working groupsConsulting with Flight Operations Technology on development and user acceptance testing of Electronic Flight Bag applicationsProgramming new features, enhancements, and corrections to structured authoring software, including schema updates, XSL/CSS styling, XSLT, and X PathDistributing content for other departments via Mobile Device Management tools, Company intranet, and other locations as required (e.g., MEL, FRM)

Job overview and responsibilities

Senior Staff Technical Writers create and maintain a suite of essential Flight Operations-related publications which must comply with FAA regulations, company guidelines, and established industry safety standards. Senior Staff Technical Writers individually and collectively contribute to safety of flight and operational reliability by producing accurate, timely, and standardized publications.

Evaluate source data and proposed changes by:Reviewing, interpreting, and applying technical information from:Regulatory authorities (e.g., ADs, AMOCs)Aircraft manufacturers (e.g., FCOM, AFM)Air navigation service providers (e.g, AIPs, AIRACs)Company publications (e.g., Pilot Bulletins, Ops Alerts, eFAOM, FODBM)Pilot/customer feedbackWorking directly with subject matter experts to evaluate and identify required changesIdentifying other impacted content within the publication and across other publicationsCoordinating cross-fleet changesCreate and revise assigned publications by:

Authoring content in various formats, primarily xml

Conducting QA review, including self-proof, peer-proof, and internal stakeholder review to ensure all identified changes are accurately incorporatedEnsuring content standards and conventions are appliedCapturing compliance-related and other metadata to meet regulatory requirementsCreating, assigning, submitting, and tracking work packages for internal approval and regulatory approval, as requiredMeeting established revision milestones and deadlinesPublish assigned publications by:Preparing front matter, completing post-processing enhancements, and assembling a complete publish-ready documentCoordinating printing and distribution of hard-copy products with print vendors, Tech Ops Engineering, and Tech Ops Project Control departmentsDistributing content via Mobile Device Management tools, Company intranet, and other locations as requiredArchiving change orders, approvals, and published manuals in accordance with company record and retention policyRevise and publish aircraft-integrated electronic checklists (ECLs), as assigned, by:Coding checklists using aircraft OEM softwareValidating the function of ECLs by utilizing flight training devicesCoordinating the installation of aircraft software parts with Tech Ops Engineering and Tech Ops Project Control departmentsInterface with aeronautical charting vendors, as assigned, to:Submit tailored chart revision requestsReview and approve proof copies of chartsCoordinate production schedule for publication of final copy of chartsOther duties as assigned, including but not limited to:Representing Flight Technical Information department at Flight Standards, cross-departmental, and regulatory review meetingsParticipating in industry events, conferences, and standards working groupsConsulting with Flight Operations Technology on development and user acceptance testing of Electronic Flight Bag applicationsProgramming new features, enhancements, and corrections to structured authoring software, including schema updates, XSL/CSS styling, XSLT, and X PathDistributing content for other departments via Mobile Device Management tools, Company intranet, and other locations as required (e.g., MEL, FRM)

What’s needed to succeed (Minimum Qualifications):

High school diploma or equivalent3 years combined experience in one or more of the following:Technical writing/editingManaging aviation documentationOther relevant aviation industry experienceCritical attention to detail

Ability to meet deadlines

Technical WritingProofing/editingAdobe Acrobat ProfessionalMicrosoft OfficeMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Associate degreeAviation, technical writing, publishing, or computer science4 years combined experience in one or more of the following:Technical writing/editingManaging aviation documentationOther relevant aviation industry experienceUnderstanding of:Federal Aviation RegulationsAviation terminologyAirline operationsExperience with:Structured authoring software (XML)Schema/stylesheet developmentContent management systemsMicrosoft SharePointAircraft pilot

What’s needed to succeed (Minimum Qualifications):

High school diploma or equivalent3 years combined experience in one or more of the following:Technical writing/editingManaging aviation documentationOther relevant aviation industry experienceCritical attention to detail

Ability to meet deadlines

Technical WritingProofing/editingAdobe Acrobat ProfessionalMicrosoft OfficeMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Associate degreeAviation, technical writing, publishing, or computer science4 years combined experience in one or more of the following:Technical writing/editingManaging aviation documentationOther relevant aviation industry experienceUnderstanding of:Federal Aviation RegulationsAviation terminologyAirline operationsExperience with:Structured authoring software (XML)Schema/stylesheet developmentContent management systemsMicrosoft SharePointAircraft pilot