Senior Specialist Servicing Business Controls
PennyMac
PENNYMAC
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day
This highly experienced professional leads and executes complex internal control initiatives, with a primary focus on mortgage servicing. This involves providing expert guidance to ensure assigned Servicing business units comply with industry laws and regulations (e.g., GSE, VA, FHA, State, Federal). The analyst independently assesses and mitigates high-impact risks specific to servicing, drives the enhancement of the servicing control environment, and collaborates with business units to resolve deficiencies. Additionally, this role manages ad hoc projects, including process changes and all aspects of exams/audits for servicing, such as drafting responses and coordinating remediation plans.
Ultimately, this role plays a critical part in fostering a strong control culture and ensuring compliance with regulatory requirements and organizational standards within the servicing domain.
The Senior Specialist Servicing Business Controls will:
+ Leads the identification, assessment, and documentation of significant business processes, risks, and controls across the organization
+ Designs and implements robust internal control solutions to address complex business risks and evolving regulatory landscapes
+ Conducts in-depth analysis of control effectiveness, identifies systemic weaknesses, and recommends strategic remediation plans
+ Manages the end-to-end process of control testing, including scoping, execution, and reporting, for critical business areas
+ Develops and delivers comprehensive control training and awareness programs to business stakeholders
+ Provides expert advice and consultation to business units on control design, implementation, and operational effectiveness
+ Collaborates closely with internal and external audit teams, facilitating control reviews and addressing audit findings
+ Contributes to the development and enhancement of the overall internal control framework and methodologies
+ Prepares executive-level reports and presentations on control effectiveness, risk exposure, and compliance status
+ Mentors and provides guidance to junior Business Controls Analysts, fostering their professional development
+ Stays abreast of emerging risks, industry best practices, and regulatory changes impacting internal controls
+ May lead special projects related to control automation, GRC system implementation, or process improvements
+ Performs other duties as assigned to support the Business Controls function, including but not limited to Policy and Procedure Administration to ensure that the policies and procedures are updated and compliant with stated requirements and working with department management and process owners to help ensure departmental policies and procedures are created and/or current, complete and accurate
What You’ll Bring
+ 5+ years of extensive and progressive experience in internal controls, internal audit, risk management, or a related field, with a proven track record of success
+ Technical proficiency in regulatory compliance matters and regulations
+ Ability to analyze and assess risk based on potential impact to Pennymac for non-compliance
+ Proficient in Word, Excel and Power Point
+ Must be a team player with strong attention to detail and able to work independently requiring minimum supervision
+ Proven track record at delivering timely and accurate information in a fast-paced environment
+ Excellent critical thinking, problem solving, mathematical skills and sound judgment
+ Financial Services and, if possible, mortgage industry experience preferred
+ Strong business acumen and ability to interface with executive management
+ Strong verbal and written communication skills
+ Ability to present results to senior management
+ Demonstrate behaviors which are aligned with the organization’s desired culture and values
Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
+ Comprehensive Medical, Dental, and Vision
+ Paid Time Off Programs including vacation, holidays, illness, and parental leave
+ Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
+ Retirement benefits, life insurance, 401k match, and tuition reimbursement
+ Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
To learn more about our benefits visit: https://pennymacnews.page.link/benefits
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
+ Lower in range - Building skills and experience in the role
+ Mid-range - Experience and skills align with proficiency in the role
+ Higher in range - Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary
$55,000 - $85,000
Work Model
OFFICE
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