About the Department The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From healthcare provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference? The Position This is a permanent position in CDO. Takes ownership to support and deliver upon goals for retention in key trials across the Novo Nordisk portfolio. The retention specialist is supporting sites and subjects in taking the trial product and in the appointed doses, planned for the population in the clinical trial and planned indication. Leads or contributes significantly to complex or global cross-functional improvement/innovation projects for the department (subset) of CDO and/or as part of a global team and as aligned to a business case, goals and/or future aspirations. Contributes to a continually changing environment, supporting a future focused approach, leveraging competencies, tools and technology. Maintains responsibility for quality, performance, regulatory compliance, and patient safety related to managing assigned clinical trial sites and document handling. Relationships Reports to a Manager (or above) within CDO and is a member of the Clinical Development and Research department. Manages mutually beneficial relationships with external partners relevant to the implementation of clinical trials improvement/innovation projects for CDO and Novo Nordisk (e.g. investigators, clinical trial site staff, etc.). Manages relationships positively with multiple internal stakeholders relevant to the implementation of clinical trials improvement/innovation projects for CDO and Novo Nordisk (e.g. Global Development, across CDO, CMR, International Operations (IO)). Provides excellent customer service and builds strong working relationships with investigative sites and internal cross-functional partners. Essential Functions + Ensures implementation of best possible retention in key clinical trials in US/CA + The retention team works in close collaboration with Medical Directors + Pro-actively drives collaboration with the TM(s) in CDO to obtain/share trial specifics issues relating to titration across all trial sites, concentrating on areas related to quality, site performance and metrics + Delivers all relevant services/tasks in support of the retention planning and quality delivery of clinical trials + Responsible for individual patient surveillance and follow up regarding exposure in clinical trials + Independently connect with and support site staff in retention on specific patient cases + Demonstrates technical expertise within responsibility areas, staying up-to-date of new practices and building knowledge of emerging trends and advances within area + Contributes actively to Trial Core Team and other relevant teams locally and globally + Provides active mentorship and contribution to training of CDO staff to build insight and talent + Contributes to a continually changing environment, supporting a future focused approach, leveraging competencies, tools and technology + Maintains responsibility for quality, performance, regulatory compliance and patient safety related to managing assigned clinical trial sites and document handling + Attends and participates in trial team meetings Investigator and Monitor Meetings, including but not to limited creating presentations and training site staff + Leads or contributes significantly to complex or global cross-functional improvement/innovation projects for CDO and/or as part of a global team + Works independently; receives minimal guidance. Acts as a resource for colleagues with less medical knowledge and retention experience + As this is a new function, it is expected that the retention specialist drives and develop the retention task throughout, a great opportunity to build a new and important role in CDO. Physical Requirements 20-30% overnight travel required; May be required to work company holidays and weekends. Qualifications + A bachelor’s degree (science-related discipline preferred) or a Registered Nurse (RN) degree is required + A minimum of 5 years of clinical experience with patients with metabolic or cardiorenal diseases and an understanding of these patients journey in academia and in clinical trials + A minimum of 5 years of clinical trial experience within a pharmaceutical, biotechnology, CRO, and/or healthcare setting required; some experience in area of specialty preferred + Demonstrated understanding of medical terminology and ICH-GCP principles and the application of those principles to trial planning and conduct of clinical trials + Demonstrated computer skills (MS Office, MS Project, MS PowerPoint) + Excellent communications skills (verbal, written, presentation) in English is required + Demonstrated collaborative and stakeholder management skills + Highly motivated self-starter with a willingness to assume responsibility, take ownership for their work and intelligently challenges the status quo + Strong relationship building, customer service experience; Experience communicating with site staff including Key Opinion Leaders (KOLs) and patient/community Organizations The base compensation range for this position is $130,000 to $145,000. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors. Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We’re not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health. Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations. If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.