    Sound knowledge of and the ability to apply labour legislation 
    Ability to analyze, interpret and apply and implement policies, decisions, collective agreements and legislation
    Advanced writing and verbal communication skills 
    Exceptional interpersonal skills, including excellent listening, superior oral and written communication, presentation, conflict resolution skills  
    Mediation/facilitation skills: ability to work with various parties with an understanding of the influences on their behaviour and attitudes 
    Ability to draft, recommend changes to and substantiate departmental policies and procedures based upon analyzing trends in the labour relations environment 
    Ability to use discretion and flexibility with considerable independence and to identify the effective application of policies and procedures to individual cases 
    Ability to manage complex group and personal dynamics and relationships while contributing effectively in a team environment 
    Ability to apply disciplinary & grievance processes
    Ability to promote professional and effective communication through consultation with Union members
    Ability to interpret and implement Union/Company agreements

    Ensure labour stability across Ford Manufacturing operation.  
    Facilitate and maintain a constructive and effective union/management relationship.
    Provide expert credible advice and guidance on the provision and strategically sound application and implementation of  all policies, procedures and practices.