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Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

Join our global travel team within Bristol Myers Squibb’s (BMS) procurement organization, where you will play a vital role in directing and operating our travel program.

As the Senior Specialist, Regional Travel Operations, you will report to the Senior Director of Corporate Services & Operations and collaborate closely with the Associate Director of Global Travel.

What you’ll do:

Lead strategic global initiatives, including the annual Hotel RFP and data analytics.Develop a comprehensive understanding of BMS’s end-to-end travel program for effective governance.Balance risk management, commercial objectives, and enhance traveller experience.Support category strategy development and drive operational efficiencies.

Contribute to a dynamic team focused on optimizing travel experiences for BMS. If you're strategic and keen on enhancing travel operations, apply now to be part of an innovative procurement organization

Key Responsibilities

EMEA/APAC regional lead for BMS Global Travel Program

Subject matter expert on BMS end-to-end travel program and industry / market trendsEscalation point for business leaders, procurement partners and travellers/arrangers in the regionPartner with outsourced Travel Management provider and Online Booking Tool provider to ensure effective daily tactical and overall strategic governance of the BMS travel programSupplier relationship management for preferred local providers (e.g. air/hotel/rail); build and maintain mutually beneficial relationships and oversee key metrics for supplier performanceEvaluate services to enhance travel experiencesEnforce travel policies and controls; facilitate engagement with BMS travellers through various communication channels (Online Booking Tool, Travel SharePoint, Viva, Admin forums, etc.)EMEA/APAC travel representation for crisis management, in partnership with Corporate Security

Lead Global Hotel Program

Manage annual, global Hotel program (RFP supported by outsourced travel management provider)Identify and evaluate potential hotel partners that meet the company's standards and requirements; promote and incorporate sustainable practices within the hotel programNegotiate corporate rates and discounts with hotel partners; monitor and analyse hotel spend to identify cost-saving opportunities and trends.

Data Analytics Strategy

Oversee BMS Travel Program data lake, supported by 3rd party provider, ensuring a seamless user experience (i.e. data accuracy/availability, testing, deployment of new features)Assist in fostering user engagement from Business and Finance Partners to identify cost savings opportunities / opportunities for budget optimizationCollaborate with provider and users to address escalated issues with respect to data quality, data lake performance and/or user experience

Strategic Sourcing and Project Management Initiatives

Lead strategic sourcing and strategic project management initiatives, including:Air contracts, sourcing ancillary travel operational servicesIdentify and champion process improvements, recommending new ways of working for program experience and engagement

Financial / Administrative Responsibilities

Coordinate/advise on financials with SAP for PO’s and CTA’s; maintain proper invoicing and payments for TMC settlements in certain countries

Qualifications & Experience

Minimum Requirements

B.S./B.A. (Hospitality, Business or Engineering desirable)Demonstrable relevant work experience, with travel industry experienceUnderstanding of travel processes, technology and systems (e.g., agency processes and experience, proficient in online booking tools (i.e., Concur), hotel/air pricing methodologies, ancillary services)Ability to partner with, manage and influence internal stakeholders within a highly matrixed organizationEffective communication and client service skills (e.g. to handle escalations)Strong understanding of data analytics; expertise in project and performance managementDemonstrated experience with supplier relationship management and supplier negotiationsExcellent MS Excel skillsProficiency in MS PowerPoint

Preferred Qualifications

M.S./M.B.A.Extensive Travel Sourcing and Operations experienceProfessional Certifications (e.g. CTC, PMP)Membership in Professional / Industry Associations (e.g. GBTA)Fluent in multiple languages

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb is Disability Confident – Employer

A UK Government scheme