Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Implementation

Overview

•\tIn a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer
•\tDeliver standard through complex implementation activities ensuring quality and reliability of the implementations.
•\tAre you motivated to be a part of driving a world beyond cash?
•\tHave you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
•\tAre you able to cope with a fast changing and ambiguous environment?

Role

•\tAct as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
•\tAssess and document customer needs and according implementation impacts on customers’ and MasterCard’s core and non-core processing systems and platforms.
•\tDefine scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
•\tHandle multiple customer processing implementation projects in parallel


All About You

•\tExperience in “Information Technology” system knowledge, with good understanding of network technology, applications, and project management
•\tStrong knowledge of payment transaction processing and industry business knowledge
•\tGood understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles
•\tGood understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
•\tAbility to interact well with the customer
•\tGood verbal and written communication skills
•\tSelf starter with a desire to learn independently
•\tAbility to work in a matrixed organizations and cross functional teams
•\tAbility to manage change in a technical work environment
•\tAbility to understand theory /principles with business impact and apply this understanding to the work environment
•\tAbility to provide training and overview of the functions within CIS and to customers
•\tFluent in English is required
•\tFluent in French and Arabic is an asset

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.