**Job Description** Are you a detail-oriented professional with a passion for optimizing processes and enhancing collaboration? The US Human Health Commercial Excellence and Innovation (CEI) Marketing Operations team is seeking a **Senior Specialist, Claims Library Administrator - Content Catalyst**  to support our AI-Driven Content Review Technology **.** In this crucial role, you will be responsible for the creation and refinement of claims library across our US Human Health division. This individual will need to ensure compliance and accuracy while facilitating seamless communication among stakeholders. As a key player on our team you will collect and review job codes for eligibility, extract claims from approved resources, and route developed claims libraries for thorough appropriate reviews. You will also play a vital role in aligning our Claims Library development timelines with the Content Catalyst and our Company's marketing model delivery timelines. Join us in shaping the future of our claims processes and making a meaningful impact within our organization! **Primary Responsibilities include and may not be limited to:** + Collect jobs from Review job codes for eligibility for auto-harvesting of claims. + Extract claims from approved resources provided by the Brand Team, utilizing both manual and auto-harvesting techniques. + Route developed claims libraries to the Senior Specialist, Product Operations Coordinator - Content Catalystand Agile Teams for thorough review and input. + Integrates and reflect feedback from internal review within the Claims Library. + Approve or withdraw claims within the Claims Library based on compliance and accuracy. + Maintain and oversee the management of spreadsheets and trackers to ensure all claims are up-to-date and accessible. + Collaborate with various operations and marketing stakeholders to maintain clarity and transparency in the claims process. + Identify opportunities for standardization and training across US processes and teams to improve Claims Library automation and onboarding for future teams. + Ensure Claims Library development timelines align to Content Catalyst and our Company's marketing model delivery timelines. **Qualifications:** **Minimum Requirements:** + Minimum 3 years of experience in Business Administration, Information Technology, Project Management, Marketing or a related field and an Associate's or Bachelor's degree or a minimum of 5 years of experience in above and a high school diploma. + Proven experience within product and disease state claims management and MLR content review processes. + Proficient in the use of Veeva Vault PromoMats or other related promotional review technologies for claims management and approval processes. + Exceptional timeline management skills with the ability to prioritize tasks ranging from high-level oversight to detailed execution. + Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams. + Strong analytical skills to assess claims eligibility and incorporate feedback from diverse stakeholders. + Detail-oriented mindset with the ability to maintain accuracy in documentation and process management. + Ability to work hybrid and at our North Wales (Upper Gwynedd), Pennsylvania office at least 3 days per week. **Preferred** **Qualifications** **:** + 5+ years of experience in Business Administration, Information Technology, Project Management, Marketing or a related field, preferably in the pharmaceutical or healthcare industry and an Associate's or Bachelor's degree in business administration, Information Technology, Project Management, Marketing or a related field. + Familiarity with CRT processes and US Anchoring, and Annotating Standards. + Strong knowledge of Excel, including advanced functions for tracking and managing data. Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld) Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld) **US and Puerto Rico Residents Only:** Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) EEOC GINA Supplement​ We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/) **U.S. Hybrid Work Model** Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”. **San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance **Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance **Search Firm Representatives Please Read Carefully** Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. **Employee Status:** Regular **Relocation:** No relocation **VISA Sponsorship:** No **Travel Requirements:** 10% **Flexible Work Arrangements:** Hybrid **Shift:** Not Indicated **Valid Driving License:** No **Hazardous Material(s):** n/a **Job Posting End Date:** 05/17/2025 ***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.** **Requisition ID:** R347682