About Jumeirah & the Hotel Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. **About the Job:** An opportunity has arisen for a Senior Sous Chef to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: + Exceed guest expectations through efficient, friendly, and attentive service, ensuring their satisfaction. + Actively participate in and oversee the provision of excellent service to guests, engaging with them for feedback on areas of improvement. + Handle guest complaints efficiently, either through direct interaction or referral to the Executive Sous Chef/Executive Chef. + Ensure team members in designated sections adhere to work schedules and perform duties effectively. + Assist in various Food & Beverage events and culinary competitions as requested by superiors. + Collaborate with Executive Sous Chef/Executive Chef to develop strategies and special events for sales promotion and revenue generation. **About you:** The ideal candidate for this position will have the following experience and qualifications: + Minimum 2 years within the same role and position in a luxury resort or high-end restaurant. + Minimum 6 years within the culinary department including previous senior management position + Proven expertise in a wide range of cooking techniques and cuisines, with a strong emphasis on fine dining and sophisticated food presentation. + Demonstrated leadership abilities, with experience in managing and mentoring kitchen staff, fostering a collaborative and high-performance team environment. + Experience in menu planning and development, showcasing creativity and innovation while maintaining high standards of quality and consistency. **About the Benefits:** Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes… + Competitive salary + excellent service charge + Extra holiday for significant Birthdays (21.30.40. etc.) + Life insurance + Jumeirah perks website access – discount + F&B and Spa treatment discount + Dry cleaning of uniform or Business attire + Meals on duty + Employee assistance programs + Wellness benefits – Chiropodist, Flu jabs, and more! + Taxi service after hours + Social events & recognitions programs + Ongoing training & development + Wedding/Baby gift + Cycle scheme + Internal transfer scheme + Eye test and discount for VDU users + Dental cash back plan + External transfer scheme **3 Months’ Service** : + Company Sick Pay + Travel Card Season Ticket Loan + Live Your Guest Life Stay **6 Months’ Service:** + Jumeirah Discounts –Stays in other Hotels + Cycle Scheme • Internal Transfer Scheme + Eye Test & Discount for VDU Users + Dental Cash Back Plan **1 Years’ Service:** External Transfer Scheme **2 Years’ Service:** + Group Pension Plan with enhanced contributions + Income Protection Scheme