Job Summary

The Business Analyst (BA) acts as a liaison between either a development group and an external client/vendor, or a development group and an internal business sponsor.  The BA is responsible for the collection/analysis, authoring, and communication of requirements in order to satisfy the client/sponsor’s needs. Depending on the nature of the project, the BA may also undertake a combination of project management, technical implementation and testing analyst tasks. The BA is expected to have either a strong proprietary knowledge base or multiple years of previous BA experience in requirements analysis and authoring. The Lead Business Analyst is additionally expected to exhibit strong leadership in many areas including defining/improving standards, mentoring other Senior and Associate BAs, and implementation / project management of critical projects. 

Experience, Education, Skills, And Accomplishments  

Bachelor’s Degree with minimum 5 years of experience as a technical business analyst or 6 years of relevant experienceProcess engineering and workflow design, high-level technical design, requirements gathering and specification elaboration.Authoring ‘back-end’ specifications/ technical requirements (Databases, API, services, service integration, JSON/message queues)

It would be great if you also have.

JIRA, ConfluenceData mapping, standardization, and migrationNew product/ green-field development projectsThriving in an environment where the BA drives SDLC from Ideation through requirements/specifications, supports dev & QA, supports UAT, supports/guides business implementation.AWSProcess automation

What will you be doing in this role? 

Develops and improves business processes within the technology and business organizations and understands client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition. Collects, writes formal specifications and communicates business requirements between development and client to design and implement business solutions. Responsible for building and maintaining a relationship with Data Provider e.g. Exchanges, Contributors.Responsible for the collection, analysis and documentation of a client's business needs and requirements. Participates in short term planning sessions with a client to improve a business process within an assigned client area. Uses a structured requirements process to assess near-term needs.Uses a structured change management process to shepherd projects from requirements gathering through design, testing, implementation,  client transition and on-going systems maintenanceProvides business process and systems analysis, requirements specifications, consult on development and testing management for implementing technology-based editorial business solutions focusing on increasing productivity, data accuracy, automation and efficiency while reducing redundancy and costs.Responsible for modeling and analyzing client and system processes in order to identify opportunities for technological improvements, process synergies, and business efficienciesIdentify, recommend and develop methods, tools and metrics for client business process and systems operational support Provide client systems support in order to resolve issues and contribute to on-going systems maintenance and evolution.Identifies business priorities and advises client on options.Ensures change management and communication of change is done in a systematic way for projects where initial requirements may evolve during the lifecycle of the project. Responsible for generating systems documentation for operational support and end user information.  Conducts operational and end user training and support transitions of operational support to client.Develops relationships with a client by being proactive, displays a thorough understanding of their business, and provides innovative business solutions.  Works with clients to ensure smooth transitions to new systems and/or business processes.Recommends metrics to ensure customer satisfaction.

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.