Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job DescriptionLead and support client specific solutionsSupport Visa Token Service (VTS) and digital commercial rollouts Provide on-field and remote first level technical support for VTS integrationsResponsible to advice and guide clients (Issuers, merchants, Token Requestors and 3rd party service providers) on VTS integration options and act as a technical SME for VTS and digital integrations by being able to understand the platform in its entirety, from overall architecture to the nuances of individual messaging protocolsResponsible to advice and educate internal stakeholders in the region on VTS and/or digital integration options/featuresWork closely with Client Implementation and other CS teams to deliver digital service to clientsProvide pre-sales technical integration support for the Visa Digital Solutions SDK and VTS token requestor APIs through the Visa’s digital PlatformsSupport the on-boarding process for VTS clients and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed dealsWork in conjunction with global and/or regional staff with regards to supporting VTS client integrationsMaintain client satisfaction by supporting engagements resulting in successful go-livesWork with team members to leverage learnings from projects across the worldRecommend improvements and enhancements to VTS capabilities to accelerate adoption in key marketplaces/segments/regionsSupport new digital product/service integration activities
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
QualificationsMust have
Experience in a client facing role, account managementDesirable
Experience with mobile contactless payment issuance programs, smart card deployments , or with applications using NFCIn-depth knowledge on eComm, merchant/gateway payment integrationPreferred experience in an engineering or pre-sales consultant role with international experienceUnderstanding of mobile payments technology, including NFC, secure elements, contactless payments, online/remote payments, and in app paymentsFamiliarity with Visa payment products, including the underlying specifications and relationship to EMV and GlobalPlatform standards bodiesA second European language - preferred but not essentialPreferred experience in an engineering or pre-sales consultant role with international experienceAdditional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.