Senior Software Engineer I

Join Our Innovative Team 

Would you like to be part of a team that delivers high-quality software to our customers? Are you passionate about technology and innovation? 

About the Business 

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management. Learn more about LexisNexis Risk at risk.lexisnexis.com. 

About Our Team 

LNRS people are driven by an environment focused on innovation, real passion for our products, and teamwork, where working in an agile manner is the norm. LNRS is part of RELX, a FTSE100 global provider of data, information, and solutions for professional customers. RELX has been ranked by Forbes as #53 in their Top-2000 Global Employers. 

About the Role 

This position performs moderately in the ServiceNow platform, including ITSM and ITAM modules, and will be responsible for developing and maintaining various ServiceNow applications and integration.

Responsibilities 

Develop and customize ServiceNow applications using Flow Designer, client scripts, business rules, widgets, and other platform features.

Configure and manage ITSM and ITAM modules, ensuring seamless integration and functionality.

Design and implement Reports and Dashboards to provide actionable insights and support decision-making.

Maintain and enhance the Common Service Data Model (CSDM) and Configuration Management Database (CMDB).

Improve employee experience through the development of user-friendly service catalogs and automated workflows.

Utilize the Automated Test Framework (ATF) to ensure the quality and reliability of ServiceNow applications.

Collaborate with cross-functional teams to gather requirements and deliver solutions that meet business needs.

Provide technical support and troubleshooting for ServiceNow applications and integrations.

Requirements 

Bachelor's degree in Computer Science, Information Technology, or a related field.

3-5 years of experience working with the ServiceNow platform, including ITSM and ITAM modules.

Strong knowledge of Flow Designer, business rules, client scripts, widgets, and Reports and Dashboards.

Experience with CSDM, employee experience, ATF, service catalogs, and CMDB.Excellent problem-solving and analytical skills.

Strong communication and interpersonal skills.

ServiceNow Administrator or Developer certification is a plus.

Proficiency in JavaScript, HTML, CSS, and relational databases.

Ability to work independently and as part of a team.

Learn more about the LexisNexis Risk team and how we work at here 

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