Company and Position Overview:

Oracle NetSuite, the leading integrated cloud business software suite—including business accounting, ERP, CRM, and eCommerce software—is a forward-thinking organization dedicated to leveraging technology to enhance user experiences. We are currently seeking a talented team of Senior+ Software Engineers to enhance and optimize our existing internal AI powered chatbot service, integrated with Oracle Cloud Infrastructure (OCI) Generative AI services, which currently serves approximately 10,000 users. Join us in advancing our AI capabilities and delivering exceptional service to our users around the globe! This is a great opportunity to work with cutting-edge technology in a dynamic environment.

Key Responsibilities:

Design, develop, enhance, and maintain scalable and efficient software solutions for our AI chatbot service. Troubleshoot and resolve software defects and performance issues. Stay up-to-date with industry trends and emerging technologies related to AI and chatbot development. Collaborate with cross-functional teams to deliver high-quality software solutions that integrate AI chatbot functionalities with their use cases. Provide engineering direction to other team members, fostering a culture of learning and collaboration.

Minimum Qualifications:

4+ years of software engineering experience, with a full-stack orientation and platform management. Bachelor’s degree in computer science or a related field (Master’s degree preferred) or equivalent relevant work experience. High proficiency in programming languages such as Python or Java (both is a plus). Experienced with frontend related programming languages (e.g. Typescript, JavaScript) and UI development focused on user experience. Familiarity with cloud platforms (e.g., OCI, AWS, GCP, Azure) and containerization (e.g., Docker, Kubernetes). Excellent problem-solving skills and ability to work independently as well as collaboratively as a part of a team. Strong communication skills in English. Perfect proficiency related to source code management and versioning (e.g. GIT).

Desired Qualifications:

Knowledgeable in the field of AI and LLM (Cohere, Llama). Experienced with frontend development (Typescript) using React-based frameworks (Next JS) and styling framework (Tailwind CSS). Experienced in backend development (Python, FastAPI, Uvicorn), cloud service integration (OCI) and asynchronous programming (asyncio). Experienced in software release management (GIT, CI/CD, RPM, Helm). Experienced with OS and platform management (OracleLinux, Kubernetes) and OS-level virtualization (Docker, Podman, Rancher). Knowledgeable with databases (Oracle ATP).

What We Offer:

Competitive salary and benefits package. Opportunities for professional career growth and self development. A collaborative and innovative work environment. Flexible working hours and the possibility of remote work.

If you are a skilled software engineer passionate about software development, AI technology and want to make a significant impact on our internal chatbot service, we would love to hear from you!

Career Level - IC3