The AWS Direct Connect team delivers solutions that make it easy for customers to establish a dedicated network connection from their premises to the AWS cloud. These connections help to reduce network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections. AWS Direct Connect is currently available in more than 140 locations located in 28 countries.

What You'll Do:
Pioneer Automation - Eliminate human error through innovative automation, transforming how network engineering services are deployed and operated
Drive Technical Vision - Lead the development of proactive and reactive mitigation strategies that ensure unparalleled service availability
Solve Complex Challenges - Tackle intricate network issues at massive scale, developing solutions that keep Direct connect global infrastructure running flawlessly
Engineer for Excellence - Design and implement high-availability systems that our customers stake their businesses on

As a Senior Engineer on this team, you'll collaborate with diverse software and network development engineers to revolutionise how we scale our global network. Your expertise will directly influence the reliability of critical infrastructure used by organizations worldwide. If you are passionate about building resilient systems, automating complex processes, and setting the technical direction for critical infrastructure, we want to talk to you. Help us redefine what's possible in network engineering!

About AIS
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.



Key job responsibilities
You are interested in being part of a high-bar team with global responsibility for the Network Observability software used across all of AWS direct connect infrastructure

You will design and implement significant components and features that ensure network availability for Direct Connect by partnering with multiple other teams within AWS.

You will be responsible for implementing solutions that are focused on improving proactive and reactive resiliency of network designs and software systems to provide highly available service for our customers.

Solving problems at scale excites you.

You do not implement specs from analysts and architects – you talk to your customers and design solutions to their problems. You automate and innovate.

You do not push just one technology agenda – you choose the best tool for the problem at hand.


About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.


About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.