Hi, we're glad you're here! We are hiring to our Aviva Services Excellence Centre! Take a look at our job description - maybe it suits you or one of your friends?
We're hiring for our internal Global Security Operations Center (GSOC) at Aviva. If you're passionate about cybersecurity and want to make a real impact, this might be the perfect opportunity for you - or someone you know!
Why join us?
This is a unique opportunity to become part of Aviva’s internal GSOC, a team dedicated exclusively to protecting Aviva, our customers, and employees worldwide. GSOC is deeply embedded within the organization, giving you greater visibility, influence, and opportunities for professional development.
You’ll work with cutting-edge technologies, collaborate with experienced Aviva teams across Canada, Ireland, the UK, and India, and contribute directly to reducing risk and enhancing security across the enterprise.
What will you be doing?
Operate within a 24/7/365 Global SOC (12-hour shifts)
Triage and investigate security alerts, conduct deep investigations, and take remediation actions
Responding and driving the resolution of cyber security incidents, including performing containment and eradication activities
Recommend and support fine-tuning of detection rules
Participate in internal security projects aligned with Aviva’s business needs
Coordinate shift activities, ensuring high-quality investigations and risk assessments
Mentor and train team members in cybersecurity tools, techniques, and incident response
Maintain and improve GSOC documentation, including playbooks and SOPs
Support other tasks as requested by the GSOC Manager
What we’re looking for:
3–5+ years of hands-on experience in SOC operations, incident response, threat hunting, or cyber incident management
Strong practical knowledge of security tools (SIEM, EDR, NIDS, VMS, Firewall, IPS/IDS etc.)
Knowledge of AWS and Azure cloud services
Deep understanding of current threat landscapes and a passion for continuous learning
Experience in triaging incidents using endpoint detection and response tools
Strong analytical and decision-making skills
Ability to assess risk holistically and provide actionable recommendations
Comfortable working under pressure and managing multiple priorities
Experience in technical team coordination is a plus
What makes this role special?
Internal Team: You’re not just a vendor—you’re part of Aviva’s core security strategy.
Career Growth: Direct access to internal projects, leadership, and development paths.
Global Collaboration: Work with Aviva teams across multiple countries.
Impact: Your work directly contributes to protecting millions of customers and employees.
In Aviva Services Excellence Centre, we provide:
Contract of employment
Performance Bonus
Private medical care (ENEL-MED)
Emotional support consultations
Cafeteria system of benefits (e.g. MultiSport card)
Additional parent privileges:
- baby leave – 6 weeks leave for second parent
- shortened working time after parental leave
Employer-funded group insurance
Employee Shares Plan
Extra day off for birthday
Paid time off to volunteer
Additional leave acquired over the years in the company (even 5 days more in a year)
Wellbeing Leave - additional two weeks paid leave after 10 years of service
Access to the e-learning platforms
Internal employee referral program
Hybrid working model from Poland with a few days in Warsaw office per month (team meetings, onboarding, onsite trainings etc).
Attractive office location in Warsaw - Gdański Business Center
Additional entitlements for people with disabilities - Work Without Barriers
Work environment that promotes diversity - Diversity Charter
Additional entitlements for people with disabilities - Work Without Barriers
Work environment that promotes diversity - Diversity Charter
Do you see yourself in Aviva Services Excellence Centre? Be sure to apply!
Aviva is for everyone!
As a signatory to the Diversity Charter, Aviva applies a policy of equal treatment and creates a work environment that is friendly to people with disabilities. We do not require from candidates the date of birth, marital status and attached photos to your CV. We encourage all individuals regardless of gender to apply.
Most of our people are smart working – spending also time in our office - combining the benefits of flexibility, with time together with colleagues.
We’re inclusive - we welcome applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply and try!
To find out more about current job offers at Aviva take a look here.