Job Title:

Senior Service Now Developer

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Job Title: Senior ServiceNow Developer

Location: Bellevue, WA (Onsite 5 days/week)

Job Description: ServiceNow Senior Engineer will be responsible for architecting, developing, and implementing complex solutions on the ServiceNow platform to solve business problems, manage workflows, and enhance enterprise services. Key duties include leading design, customizing core modules, integrating with other systems, mentoring junior engineers, and ensuring platform stability through upgrades and maintenance. This role requires strong technical expertise in ServiceNow development (JavaScript, workflows, Business Rules, APIs), excellent problem-solving skills, and the ability to collaborate effectively with both technical and business stakeholders. 

 

Key Job Duties/Responsibilities:

Architect and develop ServiceNow applications, modules, and other platform capabilities.Work closely with stakeholders, including business analysts, project managers, and end-users, to gather requirements and translate them into technical solutions.Create and manage ServiceNow integrations with third-party applications and systems using REST, SOAP, and other APIs.Design and implement complex workflows, business rules, client scripts, UI policies, and UI actions.Ensure application performance, security, and compliance with ServiceNow Design and Development Best PracticesDocument application architecture, workflows, and customizationsDeliver solutions via Agile Scrum SDLC.Mentor junior developers and provide technical leadershipParticipating in platform upgrades and new module implementationsParticipate in final releases and ServiceNow certification processSupport platform upgrades and new feature rollouts

 

Qualifications:

Bachelor’s degree in computer science, Information Technology, or related field5+ years of ServiceNow development and administration experienceProficiency in JavaScript, HTML, CSS, and other web technologiesAdvanced skills in database structures and design.Strong understanding of ServiceNow APIs, including REST and SOAP.Strong User Experience and User Interface (UX/UI) design and implementation.Ability to Make informed and timely decisionsDetail-oriented with a focus on delivering high-quality solutions.Excellent problem-solving and analytical skills.Strong communication and interpersonal skills.

The base salary range for this position is $92,250 - $144,964, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The deadline to apply for this position is 08/27/2025

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Location:

USA Bellevue 13555 SE 36th Street

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

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