Job Title: Release Manager - Senior Service Management Consultant

Location: Fort Mill, SC

Travel: 25%

Job description:

We are seeking a highly skilled and motivated Release Management Specialist to join our IT team. As an integral part of the organization, you will be responsible for ensuring the smooth and efficient delivery of software releases, enhancements, and updates. Your expertise in managing the end-to-end release process will be vital in maintaining the stability and reliability of our client’s landscape. Should have comprehensive knowledge on ITSM Tool (ServiceNow) and Deployment tools (Octopus, AIT etc..)  Should have comprehensive knowledge of CI/CD protocols and DevOps auto deployment tools. They must understand how the CI/CD pipeline works and be able to identify defects early. And Branch Handling: Used for parallel development of different patches of software.   

Key Responsibilities:

Review scopes for major, maintenance, urgent and Emergency release, assign approved changes to release engineers and other teams for QA and prod deployments.  Drive CAB, major, maintenance and daily application prod releases, drive PIR calls and conduct release walkthrough.  Create and publish staging timeline. Request backwards compatibility testing of staging.   Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews  Manage risks and resolves issues that affect release scope, schedule, and quality  Perform risk assessments and implement measures to mitigate potential release-related issues. Coordinate and communicate release schedules, outage schedules, status updates, and deployment plans to stakeholders and team members. Monitor and report on release metrics, identifying areas for improvement and implementing best practices. Maintain documentation, standard operating procedures, and knowledge base related to release management processes. Stay up-to-date with technologies, industry trends, and best practices, applying relevant knowledge to enhance release management practices. Create release plan, conduct release walkthrough, Capture output from release walkthrough in release plan,  finalize / publish release plan.

Required Skills:

Desired Skill Set: Bachelor's degree in Computer Science, Information Technology, or a related field. 8-10 Years of work experience on Information Technology industry 4-5 years work experience in Release Management Proven experience as Release Manager. Familiarity with ITIL practices and change Release Management principles. Knowledge of, and preferably experienced with, Agile/SCRUM methodologies. Selected candidates should be willing to work on Weekends and extended hours while managing the releases Excellent communication and interpersonal abilities to work effectively with diverse teams and stakeholders.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsDisaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Job Title: Release Manager - Senior Service Management Consultant

Location: Fort Mill, SC

Travel: 25%

Job description:

We are seeking a highly skilled and motivated Release Management Specialist to join our IT team. As an integral part of the organization, you will be responsible for ensuring the smooth and efficient delivery of software releases, enhancements, and updates. Your expertise in managing the end-to-end release process will be vital in maintaining the stability and reliability of our client’s landscape. Should have comprehensive knowledge on ITSM Tool (ServiceNow) and Deployment tools (Octopus, AIT etc..)  Should have comprehensive knowledge of CI/CD protocols and DevOps auto deployment tools. They must understand how the CI/CD pipeline works and be able to identify defects early. And Branch Handling: Used for parallel development of different patches of software.   

Key Responsibilities:

Review scopes for major, maintenance, urgent and Emergency release, assign approved changes to release engineers and other teams for QA and prod deployments.  Drive CAB, major, maintenance and daily application prod releases, drive PIR calls and conduct release walkthrough.  Create and publish staging timeline. Request backwards compatibility testing of staging.   Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews  Manage risks and resolves issues that affect release scope, schedule, and quality  Perform risk assessments and implement measures to mitigate potential release-related issues. Coordinate and communicate release schedules, outage schedules, status updates, and deployment plans to stakeholders and team members. Monitor and report on release metrics, identifying areas for improvement and implementing best practices. Maintain documentation, standard operating procedures, and knowledge base related to release management processes. Stay up-to-date with technologies, industry trends, and best practices, applying relevant knowledge to enhance release management practices. Create release plan, conduct release walkthrough, Capture output from release walkthrough in release plan,  finalize / publish release plan.

Required Skills:

Desired Skill Set: Bachelor's degree in Computer Science, Information Technology, or a related field. 8-10 Years of work experience on Information Technology industry 4-5 years work experience in Release Management Proven experience as Release Manager. Familiarity with ITIL practices and change Release Management principles. Knowledge of, and preferably experienced with, Agile/SCRUM methodologies. Selected candidates should be willing to work on Weekends and extended hours while managing the releases Excellent communication and interpersonal abilities to work effectively with diverse teams and stakeholders.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsDisaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.