Senior Service Center Technician
Xylem
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**Job Overview:**
The Senior Service Center Technician is responsible for initiating and executing service activities at service center locations in a safe and efficient manner. This role proactively troubleshoots systems, works with mechanical and electrical systems, conducts preventative maintenance and manages parts inventory, and anticipates and corrects safety issues.
**Skill Requirements:**
+ Proven electrical, mechanical, diesel, or fusion experience (based on business unit)
+ Strong critical thinking and troubleshooting ability
+ Ability to synthesize technical information and communicate it effectively
+ Technically proficient; experience with Microsoft Office
+ Capability to work independently without direct supervision
+ Able to coach and train entry-level technicians
+ Customer-focused; derives insights to solve moderately complex problems in novel ways
**High Impact Behaviors:**
+ **Continuous Professional Development:** Committed to ongoing learning and staying current with industry trends and best practices
+ **Collaboration and Teamwork:** Works effectively with others, contributes to team goals, and values diverse perspectives
+ **Results Driven Performance:** Sets high personal performance standards and delivers objectives efficiently and effectively
**Responsibilities:**
+ Initiate and execute service activities at service center locations safely and efficiently
+ Proactively troubleshoot mechanical and electrical systems
+ Conduct preventative maintenance and manage parts inventory
+ Anticipate and correct safety issues
+ Create and maintain a safe working environment and culture
+ Care for company property and assets
+ Demonstrate innovation, accountability, and empowerment
+ Perform tasks independently, usually with minimal supervision
+ Operate effectively in a team environment
**Experience Requirements:**
+ 2 to 5 years of technical work experience (industrial or commercial process water experience preferred)
+ Previous relevant work experience preferred
**Education Requirements:**
+ High school diploma or equivalent
**Preferred Qualifications:**
+ Electrical Experience
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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