We are looking for a seasoned **Senior IT Scrum Lead** to guide our Agile teams in delivering high-impact IT projects. The ideal candidate will have extensive experience in Agile methodologies, a deep understanding of IT systems, and a proven ability to lead and mentor teams in a fast-paced environment. **Position Responsibilities:** + Supports 2-3 teams on 2 backlogs. (AMS and PSS Teams) + Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different projects, different cultures, co-located vs. distributed, etc). + Conducts Agile Events, including sprint planning, daily stand ups, sprint reviews and retrospectives + Educates the squads on the adoption of Agile practices and identifies Agile Team improvement opportunities. + Focuses squads on value creation + Identifies obstacles to team/s performance; facilitates resolution and escalates where necessary + Actively participates in sprints and partners with Product Owners to enable the delivery of prioritized features/tasks + Reinforces target agile behaviors + Acts as a servant leader to the team (not the ‘boss’) + Proactively provides real-time feedback to keep delivery on track and address issues as they arise **Member of MITDC's LACE team** + Represents Manulife values without fail + Deliver capabilities using Agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to minimize risk and foster innovation within the organization + Provides direction/mentorship to Scrum Masters + Coaches different levels of hierarchy through agile principles & practices + Facilitates and actively participates in Agile events, CoP's, workshops and townhalls + Collaborates with software engineers, platform engineers, Product Owners, and engineering leadership to uncover pain points and opportunities to accelerate a successful value delivery **Within the Agile Release Train** + Reports to the Release Train Engineer (RTE) and actively participate in ARTS Syncs + Fulfill the responsibilities as a SAFe Scrum Master such as Improving ART Performance, Facilitate PI planning, Building High Performing Team, Supporting Iteration Execution and Improving Flow **Required Qualifications:** + At least 5-10 years with experience as a Scrum Master delivering complex technology solutions with a University Degree or College diploma + Strong working knowledge of key aspects of role + Staying abreast of developments in own technical discipline and able to recognize and translate these to own working env't + Possesses analytical skills and appreciates complex situations but only able to achieve partial resolution + Any of the following will be an advantage: + SAFe Certifications (Leading SAFe, SAFe for SM) + Scrum Master Certification + Insurance Industry experience + ITIL Certification + Working knowledge of business intelligence, business process, and/or correspondence management platforms and integrating systems via API/web services. + Knowledge of Agile planning and tracking tools + Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido