Senior Scrum Master, Scaled Agile Services Job Category: Product Engineering Location: Netherlands - Amsterdam **Meet Our Team:** The Scaled Agile Services team is a dynamic global group of passionate and energetic people who are dedicated to shipping high-quality software efficiently at Pega. We support both co-located and distributed development teams, work at scale, and create tailored processes to best serve these groups. As Scrum Masters we work as change agent that help identify common impediments and drive change by implementing lasting changes through the organization. If you share our passion for continuous improvement and smart software development, we invite you to join us in building great software. **Picture Yourself at Pega:** At Pega, as a Senior Scrum Master, you’ll have to coach the development teams, help the teams become more efficient and foster an innovative & collaborative environment. If you are up for driving change, challenging status quo, and be an integral and crucial part of an innovative company’s global growth – Pega is the place for you. **What You'll Do at Pega:** • Coach and guide 2 development teams with a focus on ensuring the teams meet their product deliverables within the Agile mindset • Responsible for identifying and removing any impediments that are hindering the progress of the Scrum Team • Monitor the Team’s progress during the Sprint and help them stay on track towards achieving the Sprint goals • Acts as a shield for the team, protecting them from external distractions and ensuring that they have the time and space to focus on their work during the Sprint • Contribute, as an active and engaged member, to the initiatives driven by Scaled Agile Services • Responsible for facilitating the various Scrum events • Be part of a dynamic and fast-growing team delivering strategically important solutions for world-class customers **Who You Are:** • You are a servant leader who leads by example and has the skill to bring out the best in team members • You are not afraid to propose changes, share ideas, act on initiatives, navigate conflicts in the interest of building a common understanding and an open, healthy work environment. • You have worked in fast-changing environment and dealt with driving projects to completion, ideally in an agile technology environment • You are focused on continuous improvement of yourself and your surroundings • First to notice issues and unproductive behaviors as they arise, focused on removing impediments and mitigating most critical and highest priority risks • You are committed to team self-organization and growth by providing necessary data, asking powerful questions and supporting the team in staying focused and engaged • You can deliver, receive, and act upon feedback to and from team members and coworkers • You exhibit characteristics of being facilitative, disciplined, assertive, situationally aware, enthusiastic, continually improving, and having an attitude of empowerment and transparency • You are impactful, disruptive, and influential: transparent and open in communication, sharing knowledge, proposing and driving change ideas to success • Can work independently as well as collaboratively with minimal distraction • Can communicate with a wide variety of audiences, both business and technical **What You've Accomplished:** • Bachelors degree, preferably in a technical field • Experience using variety of different Agile and scaling models frameworks for both co-located and distributed teams • 3 to 5 years combined experience of full-time scrum master, in development, business analysis, project management, testing, or technical documentation • History of successfully planning, scheduling, and delivering complex software projects & programs • Excellent team-building, teaching, active-listening, and problem-solving skills • Proven ability to adopt new agile techniques and enable teams to deliver faster • Strong presentation and facilitation skills supported by specific examples • Proven ability to give and receive feedback • Experience in mentoring and coaching teams, product owners, and leadership • Working knowledge of all software lifecycle development disciplines – Project Management, Analysis & Design, Quality Assurance (Testing), Implementation, Deployment, Configuration & Change Management. • Fluency in English **Pega Offers You:** • An ever-changing business landscape that adapts, scales, and performs • Gartner Analyst acclaimed technology leadership across our categories of products • An innovative, inclusive, agile, flexible, and fun work environment • Continuous learning and development opportunities • Many opportunities of development: an extensive on-boarding training, budget for conferences, area for own training initiatives • Attractive salary and benefits package • Working in a friendly atmosphere in an international environment with flexible working hours - in a very hi-tech office \#LI-ME1 Job ID: 22094 **AI in Action –** Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. **Culture –** At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. **Export Compliance –** For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. **Accommodations –** If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits. It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law. https://www.pega.com/about/careers/equal-employment-opportunity