Who are we?Hult Ashridge Executive Education purpose is to release human power to change the world through learning. We help corporates and governments across the globe to unlock the change-makers in their organizations and societies through our practical, experiential, and immersive approach to corporate education. We design and deliver language and communication, coaching and leadership development programs drawing on the expertise from one of the world's leading private education company, EF Education First and internationally acclaimed and triple-accredited business school, Hult International Business School.As much as we help our clients to be change-makers, we also empower our people to drive positive change. We believe nothing is impossible, especially if we work as a team. We combine commitment and drive with empathy, an entrepreneurial fast-paced approach, and a passion for quality. We are curious, creative, and positive.The OpportunityWe are seeking an experienced Senior Salesforce Administrator to manage and optimize our comprehensive Salesforce ecosystem. The ideal candidate will be responsible for system administration, user support, and ensuring seamless integrations across the business. This role requires deep expertise in Salesforce best practices, automation, and reporting to support various business units including Sales, Finance,  Marketing, and Service. Experience with FinancialForce (Certinia), CRMA (Tableau CRM), and Account Engagement (formerly Pardot) is required to effectively manage related business processes and integrations across the organization.Why work for us?Opportunities to produce meaningful work that makes a difference to people's livesDeveloping our talent is core to our values. We provide regular training, access to self-development platforms, real ownership, and career progression opportunitiesHybrid working arrangements potentialAn attractive salary (based on track record) and benefits packagesComprehensive Onboarding and development programsLength of Service Recognition including paid sabbaticalA strong network of international peers and collaboratorsKey ResponsibilitiesAdminister, configure, and maintain the entire Salesforce environment, ensuring data integrity, system performance, and scalabilityProvide technical support and solutions for Salesforce-related issues across the organization.Develop and implement technical solutions to enhance business processes, including custom objects, automation tools, and integrationsManage system upgrades, patches, and maintenance to ensure optimal performance and securityConfigure and support automation processes using Flows and other native Salesforce tools, customizing objects, fields, page layouts, reports, and dashboards to meet business needsManage and optimize Support Sales & Service Cloud processes , including Community Sites, Chatbots, Live Chat, and Case Management functionalityProvide technical administration and support for Account Engagement (formerly Pardot), including configuration, automation setup, connectivity troubleshooting, integration management, and technical implementation of marketing campaignsEvaluate and recommend new tools, apps, and integrations to enhance the Salesforce ecosystemDesign, build, and maintain technical documentation for Salesforce processes and integrationsWork with IT and other technical teams to ensure proper data management, security protocols, and system integrationsProvide day-to-day user support, troubleshoot issues, and implement effective solutionsTrain end-users on Salesforce best practices and new functionalitiesManage third-party integrations and AppExchange solutionsThe Skills & Experience We Look For4-5 years of experience as a Salesforce Administrator, with expertise in Sales Cloud, Service Cloud, and related Salesforce productsStrong technical background with experience in system integration, data management, and technical troubleshootingProficiency in Salesforce configuration, including advanced Flow automation, Lightning Experience, and formula fieldsExperience with API integrations and understanding of data architecture principlesKnowledge of Salesforce development tools and AppExchange solutionsExperience managing user roles, profiles, permissions, and security settingsTechnical experience with Account Engagement (Pardot) administration, including connector configuration, automation rules, completion actions, and integration with SalesforceTechnical experience with FinancialForce (Certinia) and CRMA (Tableau CRM)Excellent problem-solving abilities with the capacity to work independently and effectively troubleshootSalesforce Advanced Administrator (ADM 211) certification highly desirable; Platform App Builder certification is a plusSalesforce Marketing Cloud Account Engagement Specialist certification desirable Strong communication skills with experience collaborating across diverse teams and building relationships at all organizational levelsProven ability to identify technical challenges, propose relevant solutions, and implement improvements to achieve impactful resultsTo thrive at Hult EF, you will:Have strong personal drive and energyPossess an entrepreneurial spirit with a nothing is impossible mindsetExcited by having ownership and autonomyEnjoy working in a fast-paced results-driven environmentBe passionate about learning, language and being a change-makerAbout us:With campuses and offices in over 50 countries, including the beautiful Ashridge House outside London, we offer a truly global and collaborative environment.Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day.Staff BenefitsPremium Private Health Insurance Gym membership SZEP card Free citywide public transportation  HULT EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.