The Enablement & Operations (E&O) team enables the Microsoft Customer and Partner Solutions (MCAPS) better serve every person and organization’s transformation and economic success. We do this by designing and managing the systems, tools, and strategies that drive commercial excellence spanning compensation, performance insights, planning, skilling, and sales tools. The MCAPS E&O Revenue Operations team plays an important role in empowering every person in MCAPS to serve customers by activating and innovating Microsoft’s commercial engine.  

As a Senior Sales Operations Strategy & Planning Lead on the MCAPS E&O Revenue Operations team, you’ll help shape the future of Microsoft’s commercial sales engine. This team leads the transformation of our end-to-end sales planning processes—improving efficiency, enabling AI-driven insights, and helping teams better serve our customers. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required/Minimum Qualifications 

Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field  OR equivalent experience.  3+ years experience in Near Term Strategy (1-2 years out), Management Consulting, or Finance. 

 Additional or Preferred Qualifications 

Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 6+ years marketing, strategy, sales, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience  OR equivalent experience Analytical skills and ability to interpret data.  Excellent communication and collaboration skills.  Ability to lead and manage cross-functional teams. 

Sales Strategy Enablement IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

Responsibilities

What You’ll Do: 

Lead Annual Planning for a Region: Drive and execute the end-to-end regional sales planning process, including segmentation, territory design, blueprint planning (BP), and employee data management (EDM), to deliver an integrated and data-informed resource model that accelerates total addressable market capture and fuels revenue growth in line with business priorities and long-term strategy. Leverage data and business intelligence to inform strategy, challenge assumptions, and recommend optimized workforce models. Monitor in-year performance and deliver regular insights and recommendations to stakeholders to guide strategic decisions.  Drive Project Execution: Own the regional planning calendar and milestones. Coordinate across Core, Finance, HR, and Operations to deliver integrated, on-time plans and ensure stakeholder accountability.  Enhance Tooling with AI: Collaborate with field and engineering teams to improve planning tools and integrate AI-driven solutions that increase efficiency, reduce manual effort, eliminate redundancies, and unlock new insights through automation and intelligent reporting.  Engage & Influence Stakeholders: Act as a trusted advisor—translating strategy into clear, compelling deliverables. Bridge core (headquarters) teams and field teams, facilitating alignment and execution of workforce strategies. 

What We’re Looking For: 

Systems thinker with an analytical foundation  Proven experience in sales operations, planning, or business strategy  Ability to move at speed in a highly matrixed environment  Proficient communication and collaboration skills  Passion for operational excellence and enabling customer impact