USA
1 day ago
Senior Sales Engineer-KB
Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. + Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™. + Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. + Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises. The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities! **_________________________________________________________** **About the Role:** The **Senior Sales Engineer** role partners with the Kinetic Sales Teams to uncover and develop new or incremental, margin-rich, revenue opportunities. This role requires the ability to communicate detailed technical, architectural, engineering and product deliverables to all levels inside a customer organization. This role is highly influential in leading customers to make purchasing decisions based on solutions designed to solve the customer’s technical and financial requirements. Their blend of technical and professional skills fosters a collaborative environment with internal and external customer teams, providing unique customer experience. **What You’ll Do:** + Engage customers in a consultative manner in order to understand the technical and business challenges facing our prospective and current customers. + Designs, sells, and supports solutions to customers utilizing the entire suite of Windstream products to drive, maintain and increase profitable revenue. + Supports the Sales and Account Development teams with proposal generation for all Windstream solutions. Including, but not limited to, pricing assistance, equipment design, Visio documentation, and technical documentation necessary during the pre-sale and post signature “hand off” event to Engineering and Service Delivery during implementation phase. + Clearly articulates value statements and network designs to internal and external customers. + Assists in preparing, completing and presenting all technical designs and paperwork to the Engineering and Service Delivery teams for hand off during the Project Management and Implementation phase of the lifecycle. + Creates and delivers focused technical product training for the sales regions they support. + Conducts product seminar focused training to customers in collaboration with Sales teams to drive new or incrementally profitable revenue + Represents Windstream on customer appointments as a subject matter technology expert specializing in network services including TDM solutions, LAN/WAN technologies, LAN/WAN applications, Security, SIP, customized fiber, SD-WAN, and UCaaS/CCaaS + Develop collaborative relationships via daily interaction with all functional teams at all levels. + Stays current with technology as it pertains to the industry. + Other duties may be assigned. **Do You Have:** + _Communication_ : Advanced written and verbal communication skills. Must have the ability to build relationships over the phone and in person. Must have a proactive communication style ensuring timely status updates to account team and customer. Able to develop relationships and communicate with both internal and external customers. + _Technical_ _Skills_ : Thorough understanding of voice/data/internet applications, communications technology and network design. IP Routing and Switching, IP V4/V6, MPLS, VPN, SIP and TDM Voice, Data Center, Cloud Solutions, Virtualization, Managed Services, and UCaaS/ CCaaS. Complete understanding of technical terminology related to company products & services. Requires knowledge of voice and data communications equipment. Understanding of sales cycles and the solution selling process, preferably at multiple levels, i.e., Internet & Enterprise. Solid presentation skills. + _Problem_ _Solving_ : Superior analytical skills. Must be able to work through complex issues with a methodical approach. Solid ability to graphically depict solutions in a compelling manner. + _Work_ _Style_ : Ability to work independently and as part of a team. Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Must be detail oriented. + _Computer_ _Skills_ : Strong MS Office Suite knowledge and usage. Ability to learn internal company systems and applications. + College degree in IT, Engineering or a related field and 5+ years professional level working experience preferred, or 5+ years professional level related Engineering/Technical experience or an equivalent combination of education and professional level related Engineering/Technical experience required. + Be willing and able to travel within an assigned territorial geography up to 25% of the time. **_________________________________________________________** **Our Benefits:** + Medical, Dental, Vision Insurance Plans + 401K Plan + Health & Flexible Savings Account + Life and AD&D, Spousal Life, Child Life Insurance Plans + Educational Assistance Plan + Identity Theft, Legal, Auto & Home and Pet Insurance + https://windstreambenefits.com Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. **Notice to Non-U.S. Citizens:** Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. _If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements._ **Job Details** **Job Family** **Sales** **Job Function** **Kinetic Strategic Sls Channel** **Pay Type** **Salary**
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