Senior Sales Coordinator, Health, Nutrition & Care – Princeton, NJ
Location: Princeton, NJ, US
Are you ready to make a meaningful impact while building a career with long-term potential? At dsm-firmenich, we’re committed to delivering innovative, high-quality solutions that improve lives. As we expand our Health Nutrition & Care (HNC) reach across North America, we’re looking for a Senior Sales Coordinator who’s eager to contribute, learn, and grow with us.
As the Senior Sales Coordinator, you’ll be a vital partner to our sales team—streamlining internal operations, managing customer interactions, and helping us deliver exceptional service. Your work will directly support our mission to deepen strategic partnerships and accelerate sales of our most differentiated offerings.
Your Key Responsibilities:
Collaborate closely with Account Managers to support customer targeting and engagement strategies, while building and maintaining strong, trust-based relationships with customersPrepare monthly sales analysis reports to support territory reviews and strategic planningDevelop and leverage an internal cross-functional network to efficiently manage and resolve customer requestsManage documentation, regulatory, and quality-related requests, including registering CRM cases, retrieving standard documentation from internal platforms, coordinating internal follow-ups and communicating with customers as neededProcess and manage customer complaints, including entering complaints into the iCCR system, driving internal resolution processes and providing customer updatesPerform various administrative and documentation tasks related to customer inquiries and support
We Bring:
A company shaping the future based on a strong legacy of breakthrough industrial innovations and technologiesA space to grow by encouraging and supporting curiosity and an open mindsetBarrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identityAn eagerness to be one team and learn from each other to bring progress to life and create a better futureCollaboration with experts in health, nutrition, and care to drive progressEmpowerment to make meaningful contributions while upholding ethical standards
You Bring:
Excellent communication and organizational skills, with a proactive and detail-oriented mindsetAbility to work independently and confidence in making decisions as it relates to obtaining information for customer requestsExcellent computer skills including MS Office (Word, Excel, Powerpoint and Outlook), experience with SAP and Microsoft Dynamics would be an assetFluency in English (written and spoken); additional languages are a plusBachelor's degree in business, life sciences, or a related field preferred
The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant’s job-related skills, experience, relevant education, or training, and primary work location. Salary $65,000-$75,000.
In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.
About dsm-firmenich
At dsm-firmenich, we don’t just meet expectations – we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.
Because real progress only happens when we go beyond, together.
The application process
Interested in this position? Please apply online by uploading your resume in English via our career portal by August 1, 2025.
DEI and equal opportunity statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.
We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.
Agency statement
We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.