Amazon is seeking a Sr. Risk Manager, TERA (Travel and Expense Reimbursement Audit) to support the Finance Operations Risk Management Services in Accounts Payable at Amazon. We are looking for a leader who is controllership-focused, customer obsessed, and passionate about leading a team committed to Amazon’s goal of being Earth’s Best Employer. This Sr. Risk Manager will be responsible for working across multiple stakeholders and process owners to set the bar and maintain the highest standards for FinOps/TERA manual pre and post reimbursement expense audit (expense audit).

This individual must have a passion for team leadership; driving efficiencies with those around them. This individual must have outstanding process knowledge, data analysis, auditing skills and customer obsessed.


Key job responsibilities
This role will lead the effort to build mechanisms and implement processes that:

• Standardize audit and fraud detection processes to improve efficiency and consistency in standard work, while decreasing defects.
• Improve the ability of Service Center (SC) expense auditors to detect potential fraudulent expense submissions and route to TERA investigators on a timely basis.
• Establish a programmatic approach to detecting and enforcing/actioning on expense policy violations.
• Create program wide Metrics/Key Performance Indicators (KPI) in effort to drive performance and accountability through collaboration with key stakeholders.
• Influence the FinOps/Cards & Expense automated expense audit (AppZen) roadmap in terms of increased accuracy detecting expense submissions containing potential fraud and reducing the percentage of false positives that negatively impact expense audit productivity.
• Collaborate with FinOps/Frugality Program and assist in developing processes/mechanisms for routing audited expenses that, while not fraudulent or policy violations, contain non-frugal spending requiring action by the Frugality Program team.
• Identify control deficiencies and engages with internal teams to measure impact, design and
drive remediation. Establishes mechanisms to refresh risk measurement and inform recalibration of risk tolerance.
• Conduct process deep dives, communicate and defend product and program level risk to product leadership, technical teams; Influence product, technical, operations teams to implement controls.
• Develops and delivers process trainings to operational teams to drive efficiency and improve accuracy from each process.
• Implement operational program controls by creating project plans, establish SOPs, process controls, prioritize and coordinate workstreams as necessary
• Drive improvement projects to build mechanisms within TERA team for accurate reporting of metrics, operations dashboard etc.
• Set and balance goals across team to optimize performance against department goals and
employee development; Apply performance standards to team and identifies resource needs for team.