What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
Our National Billing Center has an immediate career opportunity for a qualified Revenue Analyst with DHL. This important role will be responsible for developing, recommending, and implementing policies and procedures for investigating and evaluating new and existing customer creditworthiness, extending or revoking credit lines/limits, and collecting on overdue accounts.
Key Responsibilities:Coordinating with sales or other divisions in the resolution of billing disputes that affect the ability to collect receivablesCarry out collection activities within established global guidelinesAccount reconciliationMaintain required levels of customer contactsEffectively manage customer conference callsDevelops and maintains customer relationshipsMonitors and contacts past due accounts to arrange for paymentsCoordinates with Sales, Pricing and other internal departments to resolve customer disputes over invoicing related to contractual agreementsDetermine course of action to recover outstanding payment of problematic accountsMaintain balance between trustful relationships and ensuring timely paymentsProvide thorough and accurate documentation of customer accountsUtilize judgement to analyze a customer’s ability to paySkills and Qualifications:Intermediate-level professional contributorExcel proficiencyExcellent verbal and written communicationTypically requires BS/BA in related discipline and 2-5 years’ experience in related field or MS/MA and generally 1-3 years of experience in related fieldProfessional certification is required in some areasEmployee Benefits 
DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:Competitive PayRetirement Savings – 401K with company matchMedical, Dental, Vision, well-being programsTuition ReimbursementGenerous Paid Time Off – Starting at 4 Weeks (PT/FT)Paid LeaveEmployee Discount ProgramEmployee Assistance & Work Life ProgramOutstanding training opportunitiesDHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.