FLORENCE, FI, IT
4 days ago
Senior Resident Engineer Program Manager

Are you passionate about being part of a successful team?

Are you excited by the prospect of working for an industry leader in Energy Technology?

Join our team!

Our Industry & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future.

Partner with the best

The Senior Resident Engineer Program Manager will be responsible to oversee and optimize the deployment and career development of our global Field Resident Engineer workforce.

The Senior Resident Engineer Program Manager will manage both internal and contingent resources globally, align workforce strategy with business demand, and drive continuous development of our FRE pool, with a strong focus on performance, compliance, and customer satisfaction.

As Senior Resident Engineer Program Manager you will be responsible for :

Workforce Planning & Assignment Oversight

Define and execute global resource strategies to optimize the mix of internal FRE and external contractors.Ensure accurate demand forecasting and capacity planning in collaboration with Business Units and the Demand & Capacity (D&C) team.Lead the assignment of FRE/FSEs based on skills, availability, rest requirements, and customer priorities.Guarantee compliance with Fit For Job (FFJ) procedures and Fatigue Management policies

Resident Program & Pool Management

Manage a global pool of FSE Residents, aligning assignments with CS Catalog productivity goals.Maintain and regularly update the CS Resident list by region, sharing with Finance, Catalog, D&C, and Lean teams.Evaluate ongoing assignments to ensure alignment with strategy, quality, and cost targets.Facilitate cross-regional resource sharing and rotations to enhance flexibility and minimize downtime.Implement and oversee development career paths for stepping up the FRE/FSEs population globally, including training programs and mentorship initiatives in partnership with the GTS Training Academy.Conduct regular performance reviews, career discussions, and skill gap analyses.Encourage multi-skill development and support upskilling initiatives, including certification achievements.Operational Efficiency & Continuous ImprovementDrive Lean initiatives and efficiency programs through automation, tooling, and data-driven decision-making.Track and analyze key performance metrics including utilization, hourly rate, HSE, service quality, customer NPS.Ensure effective onboarding processes for new hires and external suppliers, covering HSE, IT tools, visa/work permits, and site readiness

Cross-Functional Collaboration & Compliance

Act as the primary point of contact between Assignment Specialists, Mobilization teams, Sourcing, and Business Units.Oversee accurate and timely updates in planning tools such as ServiceMax and P6.Support T&E (Time & Expenses) management, ensuring policy adherence and user support.Manage NPE (Nuovo Pignone Expat) Contracts and ensure quarterly reviews to support the accounting system.

Fuel your passion

To be successful in this role you will have :

Bachelor's degree in Engineering, Business Administration, or 10 years related site ops management experience.Minimum 7 years of experience in field operations, resource management, or a similar leadership role.Proven experience managing large global teams and complex resource plans.Strong understanding of service delivery operations, project management, and global mobility processes.Excellent organizational, communication, and analytical skills.

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