LONDON, Ontario, Canada
23 hours ago
Senior Relationship Manager - Business Markets

Job Description

What will you do?

Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet client needsProactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBCPlan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBCManage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risksChampion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choiceBe on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted

What do you need to succeed?

Must-have

Minimum 2+ years of experience in a business/commercial relationship management roleBusiness development and client acquisition and prospecting skills,  including building and leveraging valuable Centres of Influence within the local business communityProven track record in exceptional client relationship managementCredit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentationsExcellent communication, time management and organizational skillsBilingualism: French and English

Nice-to-have

Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar fieldEntrepreneurial mindset and self-motivation to achieve superior resultsContinuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant productsGood knowledge of a broad array of business and personal financial products and services

Job Skills

Active Learning, Adaptability, Best Practice Implementation, Business Development, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Teamwork

Additional Job Details

Address:

148 FULLARTON ST:LONDON

City:

London

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-14

Application Deadline:

2025-08-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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