Job Summary

Job Description

What is the opportunity?

Your natural flair for sales and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. This is a senior role in which your highly-developed experience with financial analysis, credit, and client acquisition takes center stage. Your finely honed solution-development skills, combined with your innate salesmanship talent, portfolio management expertise, and knack for client service, sets the stage for success.

Located in the Ottawa region, The Senior Relationship Manager will have an industry focus on Not for Profit along with a significant specialization of Indigenous Commercial Banking within Ontario North & East, with the primary mandate to deepen our relationships with Indigenous communities and businesses.  This individual will also be working with a broader team of bankers supporting Indigenous Commercial Banking.  This team will focus on providing tailored financial solutions, while respecting Indigenous governance and traditions, walking alongside in spirit of true collaboration.

What will you do?

Apply your past sales experience for prospecting, and lead generation, to new and existing clientsDemonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuringProvide an exceptional client experience by delivering superior business and financial adviceLeverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partnersCollaborate and coordinate with the various teams to develop and execute a client contact strategyChampion digital enablement by becoming an advocate of the RBC mobile application, promoting regular usage through educating and guiding clients on how to use it

What do you need to succeed?

Must-have:

Minimum 3-5 years commercial banking experienceProven track record in sales and business development and exceptional client relationship managementCredit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the dealExpertise and industry focus in Non For Profit (NFP) sector in the mid-market range of clientsExperience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

Nice-to-have:

Strong communication and presentation skillsDeep products and services knowledge dependent on industry specializationNew client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)University degree, ideally in commerce, business administration, or related experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

World-class sales and senior leadership training with countless development opportunitiesA comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableA focus on work-life balanceA unique opportunity for personal and professional growthWork in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address:

90 SPARKS ST:OTTAWA

City:

OTTAWA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-04

Application Deadline:

2025-07-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.