AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

This is a Sr. Technical Infrastructure Program Manager (TIPM)-level role responsible for working across the AWS Organization to align on both short- and long-range demand plans for APAC data center capacity and the infrastructure response through the acquisition of space and power. You will oversee the forecasting process which establishes capacity plans and work across AWS to manage strategic execution, while implementing process innovations and improvements to positively evolve forecasting models. You will conduct modeling and scenario analysis and make data-driven recommendations that inform capacity and capital expenditure decisions. You will partner with key stakeholders to bridge changes in demand, address short- and long-term capacity constraints, and write supporting documentation for capital expenditures. You will drive accountability across the infrastructure organization and develop mechanisms to monitor and escalate against the health of the infrastructure business to executive leadership.

A successful candidate enjoys problem solving, is comfortable discovering, accessing, and working with data from multiple sources, is passionate about building and improving highly accurate and robust forecasting models, and is enthusiastic about partnering with other teams across the business to deliver results. They are adept at working with remote partners and stakeholders to deliver novel and sometimes pioneering solutions; building data-driven business cases for supply proposals; identifying, assessing, and mitigating downstream risk; troubleshooting unforeseen and time-critical planning issues as they arise; and dealing with persistent uncertainty, pitfalls, and change to meet peculiar and unfamiliar requirements.

Key job responsibilities
- Streamline reporting, benchmark forecasting assumptions and highlight key supportability risks for stakeholders.
- Dive deep into planning models to identify risks and opportunities for region health and resolve constraints by negotiating across demand and supply owners.
- Execute capacity delivery planning for short-term (0-24 months) with responsibilities to identify capacity risks, develop, and initiate capacity shortfall mitigation strategies.
- Manage capacity build and position inventory which includes rack retirement and migration planning, coordinating network requirements, addressing position usability defects, and managing power usage optimization projects.
- Identify opportunities to invent and simplify processes, identify business risks and implement resolutions and scalable mechanism.
- Communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to seeking approvals from executives.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.